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List:       kde-usability
Subject:    Re: [RFC] Reply behavior in KMail
From:       Simon Perreault <nomis80 () nomis80 ! org>
Date:       2003-11-29 15:38:04
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On November 28, 2003 18:18, Ingo Klöcker wrote:
> The question now is whether it's necessary to revert the behavior to the
> old behavior until the new behavior is improved like above. The only
> valid reason for this is that probably many users always used Reply in
> case they wanted to reply to a mailing-list and that this worked for
> them up to now. A few people complained about this on kmail@kde.org and
> kde-pim@kde.org and there were also already 1 or 2 bugs reports about
> this. Of course, only those people complain that don't like the change.
> Those who like the new much more logical behavior don't speak up.
> Therefore I'd like to know what the usability team thinks about this.

Usability-wise, I think it should be reverted to the original behavior 
temporarily, as you suggested. The first reason being, as you said, that 
people are accustomed to the old behavior (which *is* a big deal).

The second reason is that when I click reply, I expect the mail client to 
respect mail standards. If the client ignores the reply-to in some cases and 
in others not, then I will be confused. That's not good usability.

-- 
Simon Perreault <nomis80@nomis80.org>
http://nomis80.org
"If voting could really change things, it would be illegal."
    --Excerpt from a Diebold Election Systems internal memo.

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