[prev in list] [next in list] [prev in thread] [next in thread] 

List:       rt-devel
Subject:    Re: [Rt-devel] re-assigning tickets
From:       "Richard Hartmann" <richih.mailinglist () gmail ! com>
Date:       2008-12-21 21:28:03
Message-ID: 2d460de70812211328w17650646l9fbda369e43b364d () mail ! gmail ! com
[Download RAW message or body]

2008/12/21 Jesse Vincent <jesse@bestpractical.com>:

> And that's how it needs to be to make ownership make any sense at all as
> a ticket locking mechanism...

Locking on the user level can make sense, but for people who need to
re-assign tasks on a regular basis, it's an extra step which creates more
work.
I.e. if people have the right to do this something in a particular organization
shouldn't the tool, RT in this case, adapt to that?


Richard
_______________________________________________
List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
[prev in list] [next in list] [prev in thread] [next in thread]