From rt-devel  Sun Dec 21 21:28:03 2008
From: "Richard Hartmann" <richih.mailinglist () gmail ! com>
Date: Sun, 21 Dec 2008 21:28:03 +0000
To: rt-devel
Subject: Re: [Rt-devel] re-assigning tickets
Message-Id: <2d460de70812211328w17650646l9fbda369e43b364d () mail ! gmail ! com>
X-MARC-Message: https://marc.info/?l=rt-devel&m=122989489409848

2008/12/21 Jesse Vincent <jesse@bestpractical.com>:

> And that's how it needs to be to make ownership make any sense at all as
> a ticket locking mechanism...

Locking on the user level can make sense, but for people who need to
re-assign tasks on a regular basis, it's an extra step which creates more
work.
I.e. if people have the right to do this something in a particular organization
shouldn't the tool, RT in this case, adapt to that?


Richard
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