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List:       koffice
Subject:    Re: Help: Kword problem on RH 8.0??
From:       Seth Kurtzberg <seth () cql ! com>
Date:       2003-01-31 3:23:28
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I've only seen this problem happen when there is a file that hasn't been 
cleaned up, or, as you suggested, there is a permissions issue.  
Unfortunately neither of those fits the facts of what you are seeing.  The 
files have always been in /tmp, and if a new user can run kword, then why 
can't the existing user?  That tends to suggest it isn't permissions after 
all.

I'll make two suggestions.

1.  Don't delete everything that you can delete from tmp, delete _everything_ 
from tmp.  Shut down, boot into single user mode, remove every last file 
(including those that start with dot), and then start up your system 
normally.

2.  If this doesn't get you anywhere, run kword (it could be any koffice app, 
but we might as well stick to kword) as follows:

strace -o kword.strace -ff -s 1024 kword

What that does is create a set of files that trace the activity of the kword 
process and any child processes.  After it runs (however briefly), make a tar 
file containing kword.strace*, and email it to me.

Seth Kurtzberg
seth@cql.com
480-661-1849

On Thursday 30 January 2003 07:46 pm, William W. Austin wrote:
> (If this has already been beaten to death, I apologize in advance; however,
> I have looked through archives, etc., without finding a solution...)
>
> I only have until Monday to get a demo ready for the powers that be at my
> office, and the koffice package would be a _major_ attraction to them, so
> I'm asking for help. If anyone has any suggestions, I would greatly
> appreciate pointers to a solution.
>
> It looks to me like a configuration problem, but I can't find *what* to
> configure to get fix it...
>
> I have three boxen (2 intel, 1 athlon) all running RedHat 8.0, and on all
> 3, I have the same problem which I have seen posted several other places
> (without a solution).  About a week ago, I switched my desktops to kde
> (from enlightenment -- it's a long story...) to prepare to give demos to
> upper management, and I can no longer run _any_ koffice app.  ALL exit with
> the
>
> same error message:
> > Mutex destroy failure: Device or resource busy
>
> I tried RTFM'ing the dox and several mail list archives with no success. 
> Next I downloaded
>
> the script "check_koffice_install.sh" and it runs telling me (sorry for the 
length):
> > Looking under applnk dir: /u0/u/bill/.kde/share/applnk-redhat/
> > Found:
> > /u0/u/bill/.kde/share/applnk-redhat/WWAMenu/Programs/KOffice/kword.deskto
> >p... ok,
>
> this is a KOfficePart
>
> > Native mimetype : X-KDE-NativeMimeType=application/x-kword
> > Looking under applnk dir: /var/lib/menu/kde/Applications/
> > Found: /var/lib/menu/kde/Applications/Extras/Office/kword.desktop... ok,
> > this is a
>
> KOfficePart
>
> > Native mimetype : X-KDE-NativeMimeType=application/x-kword
> >
> > Service Types dir /u0/u/bill/.kde/share/servicetypes/
> > Service Types dir /u/opt/kde/share/servicetypes/
> > Service Types dir /usr/share/servicetypes/
> > Found /usr/share/servicetypes/kofficepart.desktop
> > [PropertyDef::X-KDE-NativeMimeType]
> >
> > Everything looks ok
>
> I also tried running kbuildsycoca both while running kde and while *not*
> running kde (and while not running X at all, for that matter)... but still
> no luck.
>
> I tried removing *everything* not necessary from /tmp and even removed my
> .kde tree altogether with no luck.
>
> HOWEVER, root can run kword, kspread, etc., just fine -- indicating to me
> it could be a permissions problem, as can a dummy user I created. But when
> I 'clone' dummy user's environment to my own, I still get the same error
> message.
>
> FWIW, I tried switching desktops to several other choices (gnome,
> enlightenment, fvwm, twm), but all with the same results -- which _is_
> unesxpected since previously kword worked just fine.
>
> Any advice to solve this problem would be greatly appreciated.
>
> Thanks in advance,

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