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List:       kmail-devel
Subject:    Bug#41922: Sending email not working
From:       Joseph <syscon () shaw ! ca>
Date:       2002-04-30 1:09:20
[Download RAW message or body]

Dear Aaron,

I will start from the beginning.
I am not an advanced user but I know how to do basic.

I've reinstall Mandrake 8.2 two times.
First when I installed I went through all the configuration and one of them was to \
configure email account (so I did).

1.) First problem is that I can not turn OFF option "Delete mail from server" \
describe below:

When I was first installing Mandrake, I went through the usual setup including \
setting up email (entering email address etc.) KMail created some kind of account \
(with no name) in: Setup - Network - Incoming Mail (there should be at least one \
account).  I can not modify or delete this account.  I get an error message "unable \
to locate account"

The reason I want to modify this account is that I want to turn OFF option to "Delete \
mail from server" I can create an additional account and can turn this option OFF but \
not on the mysterious account "with no name" Though sending and receiving email \
worked OK.

The second time I reinstalled the Mandrake I didn't setup the email account at all \
and that mysterious account wasn't there but when I configured Kmail the sending \
email didn't work (only receiving).

So I reinstalled Mandrake third time configured the email and found the solution to \
delete the mysterious account: 1. Remove ~/.kde/share/config/kmailrc
2.Configure KMail with it's own config dialog
This solution worked but soon the email stopped working.  I can send the email out \
from the command line using "mailto" but not from Kmail.

2.) The Auto Encoding doesn't work.
I receive emails from a customer in China on regular basis (their encoding is set to \
gb2312) and when I receive this email nothing is showing in display till I change the \
encoding manually to Chinese Simplified (gb2312).  


> how is your outgoing mail configured? i'm assuming you're using SMTP for this, 
> so if you could please elaborate on:

Under SMTP I have:
shawmail.ed.shawcable.net (my ISP)
prot 25
It doesn't matter if I configure SMPT or use sendmail, non is working.

> 
> o exactly what settings you have put in the Network -> Sending tab of the 
> KMail configuration
> 
> and
> 
> o what errors msgs, if any, you get when sending.

When I try to send an email the email goes to outbox account and stays there.

> 
> i can then offer an informed suggestion. otherwise, your bug report does not 
> provide enough information and i'll be forced to (reluctantly) close it.
> 
> i also noticed that you are using kmail from KDE 2.2.2 which uses a completely 
> different method of sending than the kmail in KDE3. the solution, depending 
> on your reply to this email, may be to simply upgrade to KDE3. hopefully the 
> solution is less drastic than that.
 
How to upgrade to KDE3.
I will try my best but I need simple instructions

Best Regards,
Joseph

> i look forward to your reply.... 
> 
> -- 
> Aaron Seigo

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