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List:       kde-usability
Subject:    Re: Problems with "Tip of the Day" dialogs
From:       Thomas Zander <TZander () factotummedia ! nl>
Date:       2004-09-16 6:33:50
Message-ID: 20040916063350.GD333 () factotummedia ! nl
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On Wed, Sep 15, 2004 at 12:24:04PM -0600, Aaron Seigo wrote:
> On September 15, 2004 11:46, S??bastien Lao??t [temporar] wrote:
> another possible solution is to tap into this body of knowledge and provide 
> tips throughout the usage-span of the application by tieing the tips to 
> specific actions in the program.

I found the only application I keep these tips on is the (java) IDE IntelliJ.
It uses 2 things to make it different;
it shows the tips below a progress bar (with a checkbox to keep open)
it _tells the user_ it shares tips on issues not before used.

The last point it even does with a nice repeating interval (we all want to see
tips repeated until we use, or at least try them).

So a blacklist of do-not-show-this-tip-again is needed for direct-accessible
feature (one menu entry or keyboard shortcut).  From the other tips the
non-blacklisted features will be repeated more often (every 5 times or so) for
some time until the user uses it, and it should be shown less and less over
time.

> so i think it can be fixed systemically rather than taken out back to be shot.

I'm afraid that fixing this takes quite some effort in creating an semi-intelligent
system.  It will really take some effort to do correctly!

-- 
Thomas Zander

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