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List:       kde-usability
Subject:    Re: [PATCH] kdesu dialog simplification
From:       William Leese <william () leese ! nl>
Date:       2003-12-19 11:11:09
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Frans Englich wrote:
> On Friday 19 December 2003 08:22, Aaron J. Seigo wrote:
>>On Friday 19 December 2003 12:07, Frans Englich wrote:
>>>
>>>  Patch below removes the line in the kdesu dialog which tells what
>>>command it was feeded, ie. "Command: /usr/local/kde_stable/bin/kcmshell
>>>clock --lang en_US".
>>>
>>>Reasons why it's bad to have that line:
>>>* It is not informative.
>>>* It is repulsive and puts the user in a fraightened mood - just like
>>>ERROR codes tends to do.
>>>* It makes a simple interface complex.
>>>
>>>Reasons to have it:
>>>* Those with *@kde.org knows what it means.
>>>
>>>IMHO ofcourse :)
>>>
>>>What do you think?
>>
>>perhaps a "Details >>" button that shows/hides the command would be better.
>>that way people can see it if they want or need to (think: helpdesk)
>>without it being intrusively there all the time.
> 
> No, I've changed my mind. It is not an acceptable compromise. 
> 
> If a user contacts a helpdesk it will be quite possible to figure out what the 
> user is doing anyway

Ah, that's the tricky thing with users: they often aren't able to tell 
you what they did.

A minor benefit is that Details button would also provide some insight 
into how some commandline tools work. Helpdesks love this kind of thing.

Why not remove 'Command' now and add a details button in the next point 
release.

   - William
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