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List:       kde-pim
Subject:    Re: [Kde-pim] jargon is bad! :)
From:       Ingo =?iso-8859-15?q?Kl=F6cker?= <kloecker () kde ! org>
Date:       2010-03-22 20:49:42
Message-ID: 201003222149.43245 () thufir ! ingo-kloecker ! de
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On Monday 22 March 2010, Anne Wilson wrote:
> On Monday 22 March 2010 12:26:57 David Jarvie wrote:
> > On Mon, March 22, 2010 11:44 am, Mike Arthur wrote:
> > > On 22 Mar 2010, at 11:35, Dr. Robert Marmorstein wrote:
> > >> I disagree completely.  If the problem is sufficiently serious
> > >> to merit attention almost any user is going to turn first to
> > >> Google.  And the more
> > >> unusual the term is, the easier it is to sift relevant data out
> > >> of those millions of hits it inevitably finds.
> > > 
> > > You should watch my parents use their computer. I don't think
> > > they've ever looked up an error message on Google. They'll have
> > > a problem, try and play around with it for a few minutes by
> > > themselves and then they will call me and ask me to fix it.
> > > Anecdotal but still relevant, I feel.
> > 
> > That's my experience too with family members, although I find that
> > they often don't understand even plain English messages. For
> > people like that, computer terms just don't form part of their
> > vocabulary or world view, so things like "Akonadi" would be just
> > gobbledegook, to be glossed over. If they actually did look up
> > "Akonadi" and tried to read a description, they still wouldn't
> > have a clue as to what it meant.
> 
> But then most of us agree that they wouldn't understand a 'plain
> English' message either, so maybe it really is better to give
> something google-able for those that want to look for it.

Exactly. IIRC then during the marketing brainstorming session at our 
last KDE PIM meeting in Osnabrück we specifically decided that our main 
target audience are computer savvy power users, the main reason being 
that most other people nowadays use Google or Facebook or whatever for 
mail, address book and calendar.

Hmm,
http://community.kde.org/KDE_PIM/Meetings/Osnabrueck_8#Targeted_Audience
doesn't really support what I remember as it lists the "general public" 
as targeted audience. I still think we decided to concentrate on the 
latter audiences before we target the general public.


Regards,
Ingo

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