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List:       kde-pim
Subject:    Re: [Kde-pim] Frequent crashes - backtrace posting?
From:       BJ Blanchard <blabj () dainty ! ca>
Date:       2006-09-26 19:51:59
Message-ID: 200609261551.59239.blabj () dainty ! ca
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Ok - after collecting core dumps/backtraces for a few days I analyzed 78, and 
40% of the crashes are related to bug 126715 (posted one of my backtraces 
there already), and another 20% are related to moving mail between folders (i 
submitted bug 134702)...  [wow already received a patch for #1 of 134702].

I will be posting bugs for the next most frequent crashes.. but the killer is 
126715 - its experienced by many with heavy IMAP usage - ie. not just at 
Dainty Foods.

Other than voting for this bug, it there any way to escalate this?

BJ.

>Hi,
>
>my favorite way to get backtraces is bugs.kde.org - here, the maintainer
>is informed automatically and the issue can be tracked till it is
>resolved.
>
>regards
>
>Thorsten
>
>> Hi,
>>
>> I am managing a corporate deployment of KDE for 60 users across two gentoo
>> systems (30 each).  We originally deployed using 3.5.3 and recently
>> upgraded
>> to 3.5.4.  Under 3.5.3 users experienced frequent kontact crashes (several
>> per day for "power" users).  Under 3.5.4 the crash frequency has
>> diminished -
>> but crashes are still occuring.
>>
>> Last night I deployed kmail and kontact built using gentoo's 'splitdebug'
>> feature - (which is excellent i might add) and set KDE_DEBUG=true so I get
>> some core dumps and will be able to get decent backtraces.
>>
>> So far I have collected two kontact core dumps and backtraces, and I'm
>> sure
>> there will be more coming.
>>
>> My question is:  How should I report these since I cannot know what any of
>> these 60 users were doing when the program crashed, and I may be getting
>> 10-20 of these core dumps per day?
>>
>> Thanks,
>>
>> BJ.
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