[prev in list] [next in list] [prev in thread] [next in thread] 

List:       kmail-devel
Subject:    Re: [Kde-pim] Frequent crashes - backtrace posting?
From:       Allen Winter <winter () kde ! org>
Date:       2006-09-26 20:24:28
Message-ID: 200609261624.28466.winter () kde ! org
[Download RAW message or body]

On Tuesday 26 September 2006 15:51, BJ Blanchard wrote:
> Ok - after collecting core dumps/backtraces for a few days I analyzed 78, and 
> 40% of the crashes are related to bug 126715 (posted one of my backtraces 
> there already), and another 20% are related to moving mail between folders (i 
> submitted bug 134702)...  [wow already received a patch for #1 of 134702].
> 
> I will be posting bugs for the next most frequent crashes.. but the killer is 
> 126715 - its experienced by many with heavy IMAP usage - ie. not just at 
> Dainty Foods.
> 
> Other than voting for this bug, it there any way to escalate this?
> 
BJ,

Voting won't really work.  You are doing the right thing (and doing it very well)
by providing all the help you can, and gentle nagging.

We are very short on manpower.  And, I'm told there are design issues in KMail 3.5.x
that make it difficult to adequately fix these IMAP-related bugs.   We are trying our best
giving our limited resources.   

-Allen

> 
> >Hi,
> >
> >my favorite way to get backtraces is bugs.kde.org - here, the maintainer
> >is informed automatically and the issue can be tracked till it is
> >resolved.
> >
> >regards
> >
> >Thorsten
> >
> >> Hi,
> >>
> >> I am managing a corporate deployment of KDE for 60 users across two gentoo
> >> systems (30 each).  We originally deployed using 3.5.3 and recently
> >> upgraded
> >> to 3.5.4.  Under 3.5.3 users experienced frequent kontact crashes (several
> >> per day for "power" users).  Under 3.5.4 the crash frequency has
> >> diminished -
> >> but crashes are still occuring.
> >>
> >> Last night I deployed kmail and kontact built using gentoo's 'splitdebug'
> >> feature - (which is excellent i might add) and set KDE_DEBUG=true so I get
> >> some core dumps and will be able to get decent backtraces.
> >>
> >> So far I have collected two kontact core dumps and backtraces, and I'm
> >> sure
> >> there will be more coming.
> >>
> >> My question is:  How should I report these since I cannot know what any of
> >> these 60 users were doing when the program crashed, and I may be getting
> >> 10-20 of these core dumps per day?
> >>
> >> Thanks,
> >>
> >> BJ.
> _______________________________________________
> kde-pim mailing list
> kde-pim@kde.org
> https://mail.kde.org/mailman/listinfo/kde-pim
> kde-pim home page at http://pim.kde.org/
> 
_______________________________________________
KMail developers mailing list
KMail-devel@kde.org
https://mail.kde.org/mailman/listinfo/kmail-devel

[prev in list] [next in list] [prev in thread] [next in thread]