[prev in list] [next in list] [prev in thread] [next in thread] 

List:       kde-devel
Subject:    Re: QA Team [JRT]
From:       James Richard Tyrer <tyrerj () acm ! org>
Date:       2004-01-31 3:50:19
Message-ID: 401B25FB.7050201 () acm ! org
[Download RAW message or body]

Stephan Kulow wrote:
> On Friday 30 January 2004 13:56, CARVALHO Luis Passos wrote:
> 
>> I'm surprised. I'm not used to see this type of answer, particularly
>> from you Mr. Kulow. I can only assume that this answer must be
>> motivated by writing an e-mail at 4am.
> 
> It may have arrived at 4am where you live, but it was written at a
> reasonable time. And I still stand to it: If someone feels the new
> features and the tons of fixed bugs aren't worth the handful of
> regressions then he's free to stay with what he has.

You are making a generalization.  Clearly, it depends on just how bad the
regressions are.  If you set the Focus Policy to: "Focus Strictly Under
Mouse", set "Focus stealing prevention level" to anything other than:
"None", and try to do any serious work with The GIMP you will see why I
said what I did (note that there are other problems with the same cause).
Perhaps the point from this is that a new feature that doesn't totally work
should be turned OFF by default.

Add to this the problems, moving, trashing, and renaming files (now
partially fixed), and the pop-up window behavior and you might be able to
see where I am coming from.  None of these are obscure bugs that we can
just let slide.  They are bugs which will affect a large number of users
every time they use KDE.

<SNIP>

> There are really only a handful of people that do regular work on the
> bug database and that job is a very tough one.

Yes, I have worked on it a little from time to time.  Perhaps I can do more
than just look at a few of the similar bugs when I report a new one.

> So while Thiago misunderstands people like anyone else does, I would
> always stand up and get in front of him to defend him from people that
> think their bug reports are more worth than the words they use to
> express them.

If you mean that I thought that my bug report was worth more than *nothing*
then I guess I see your point that you don't want people that report bugs
to expect that they will be fixed.

You are wrong to defend what he did.  It was not that he might have
misunderstood, it was what he did as a result.  He dismissed it out of hand
and then offered rationalizations to support his decision.  What should he
have done?  If he didn't understand, he should have asked questions.  If he
needed more information he should have asked for it.

> And bugs _can_ be reopened, and if we (either the developer or the bugs
> squad) think that bugs are fixed, then it's the responsibility of the
> bug reporter to convince us the bug is still there (and as long as KDE
> is a free software project and we've got no [paid] QA team, this will
> stay the same). Subscribe to kde-bugs-dist@kde.org and be part of the
> process before you complain about it.

Then it is my understanding that you are opposed to having an unpaid QA
team or to trying to get the bug reporters to function as a QA team.  I
hope that this doesn't mean that you are opposed to QA in general.

--
JRT

PS	Yes, I did say that I would help with the QA team.
 
>> Visit http://mail.kde.org/mailman/listinfo/kde-devel#unsub to unsubscribe <<
[prev in list] [next in list] [prev in thread] [next in thread]