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List:       kde-devel
Subject:    Re: QA Team [JRT]
From:       James Richard Tyrer <tyrerj () acm ! org>
Date:       2004-01-31 4:21:50
Message-ID: 401B2D5E.4010008 () acm ! org
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CARVALHO Luis Passos wrote:

> Then regarding the bug he mentioned there was a clarification that it was 
> important that the bug reporter was clear with the bug description so that the
> criticallity of the bug be better determined by the developer. In a perfect world
> everyone expresses him/herself very clearly, so that anyone can understand. We don't
> live in a perfect world. In fact, I'd say most of us have difficulty in
> expressing our ideas, since most of us aren't writing/reading in our native 
> languages. Being clear the first time is not always going to happen. The QA team, 
> as someone referred also has the job of clarifying bug reports.

Yes, that report could have been better.  But, it did clearly describe a 
specific problem that someone could have tested.

One of the good things about Bugzilla is that it is a forum.  If necessary 
there can be a discussion with the bug reporter till it is fully 
understood.  Unfortunately dismissing a bug out of hand makes such a 
discussion very difficult.  Such a discussion can also aid the reporter in 
refining his report.  These things did happen in the case of bug #73379. 
However it would have gone better if that had been the intent of the 
developer.

The bug remains open because I morphed it into a new one that probably is 
in the same piece of code -- it is actually the same problem, no: 
"Overwrite" button in the widget.

It is still not possible to "go back" to a backup file.  If you RMB the 
backup file and remove the suffix (e.g. the "~" or ".bak") it will not 
overwrite the file without the suffix because there is no: "Overwrite" 
button; you must delete the file first and then rename the backup.

IIUC, you understand that a regression like this is very irritating to the 
average user.

I remain very puzzled as to why I was the first to report the bugs which I 
reported in the last few days.  Am I the only one that saw them?  Or, the 
only one that realized that some of them were very important?

--
JRT
 
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