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List: ubuntu-users
Subject: [SOLVED] Re: Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04
From: Amichai Rotman <amichai () iglu ! org ! il>
Date: 2016-02-13 12:21:45
Message-ID: CAD_ZK65qTbVc_J1cp=UhS8xbyhyCdiCftNbdkaqDiqkJnyDt6w () mail ! gmail ! com
[Download RAW message or body]
[Attachment #2 (multipart/alternative)]
Just to let you all know:
I was able to fix it by answering a few questions on the HPLIP site and
downloading the relevant version. After running the installation script -
all went well and got to print OK.
Thank you all for tyour kind help!
Amichai.
2016-02-04 14:52 GMT+02:00 Jatin khatri <khatri.jatin@gmail.com>:
> On Thursday 04 February 2016 06:12 PM, Liam Proven wrote:
>
> On 3 February 2016 at 17:59, Amichai Rotman <amichai@iglu.org.il> <amichai@iglu.org.il> wrote:
>
> Hi All,
>
> I've installed Ubuntu on my friend laptop a few month ago. All went great
> and he was very happy with it.
> Two days ago he went out and bought an AiO HP 3835 - without consulting me
> first.
>
> I've been trying to make it work since then...
>
> This is what I've done:
>
> I went to the Printers in the System Settings.
> I waited for the Printer to show up and clicked on it (connected via USB).
> I chose HP for the manufacturer.
> The printer's specific model is not on the list, only 3022 or 3040...
> I looked it up on the HPLIP page and it shows up as supported.
>
> The printer shows up in 'lsusb'.
> When I try to run 'hp-probe' or 'hp-setup' it immediately claims it cannot
> locate any device...
>
> I am very frustrated. How can I obtain the specific models' PPD file?
>
> Trying to search for the Linux driver on HP's Website refers me to HPLIP!
>
> I am afraid to ask my friend to replace the printer, because he might blame
> Linux in general and ask to switch back to Windows(!)...
>
> Please help!
>
> [1] What version of Ubuntu?
>
> [2] Is it up to date?
>
> [3] Have you tried installing the *LATEST* HP drivers from HP?
> http://hplipopensource.com/hplip-web/index.html
>
>
> or may be this[1]
>
> [1] http://support.hp.com/us-en/document/c01174360
>
> --
>
> */
>
> Jatin Khatri
>
> RHCSA RHCE CCNA
>
> <http://www.fedoraproject.org/wiki/Jatin>www.fedoraproject.org/wiki/Jatin
>
> Save Paper, Save Environment.**
> *(Plant at least one tree in your life and nurture it !!!)*
>
>
>
> --
> ubuntu-users mailing list
> ubuntu-users@lists.ubuntu.com
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-users
>
>
[Attachment #5 (text/html)]
<div dir="rtl"><div class="gmail_default" style="font-size:small" dir="ltr">Just to \
let you all know:</div><div class="gmail_default" style="font-size:small" \
dir="ltr"><br></div><div class="gmail_default" style="font-size:small" dir="ltr">I \
was able to fix it by answering a few questions on the HPLIP site and downloading the \
relevant version. After running the installation script - all went well and got to \
print OK.</div><div class="gmail_default" style="font-size:small" \
dir="ltr"><br></div><div class="gmail_default" style="font-size:small" \
dir="ltr">Thank you all for tyour kind help!</div><div class="gmail_default" \
style="font-size:small" dir="ltr"><br></div><div class="gmail_default" \
style="font-size:small" dir="ltr"><br></div><div class="gmail_default" \
style="font-size:small" dir="ltr">Amichai.</div><div class="gmail_extra"><br><div \
class="gmail_quote"><div dir="ltr">2016-02-04 14:52 GMT+02:00 Jatin khatri <span \
dir="ltr"><<a href="mailto:khatri.jatin@gmail.com" \
target="_blank">khatri.jatin@gmail.com</a>></span>:</div><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"><div><div class="h5">
<div>On Thursday 04 February 2016 06:12 PM,
Liam Proven wrote:<br>
</div>
<blockquote type="cite">
<pre>On 3 February 2016 at 17:59, Amichai Rotman <a \
href="mailto:amichai@iglu.org.il" target="_blank"><amichai@iglu.org.il></a> \
wrote: </pre>
<blockquote type="cite">
<pre>Hi All,
I've installed Ubuntu on my friend laptop a few month ago. All went great
and he was very happy with it.
Two days ago he went out and bought an AiO HP 3835 - without consulting me
first.
I've been trying to make it work since then...
This is what I've done:
I went to the Printers in the System Settings.
I waited for the Printer to show up and clicked on it (connected via USB).
I chose HP for the manufacturer.
The printer's specific model is not on the list, only 3022 or 3040...
I looked it up on the HPLIP page and it shows up as supported.
The printer shows up in 'lsusb'.
When I try to run 'hp-probe' or 'hp-setup' it immediately claims it \
cannot locate any device...
I am very frustrated. How can I obtain the specific models' PPD file?
Trying to search for the Linux driver on HP's Website refers me to HPLIP!
I am afraid to ask my friend to replace the printer, because he might blame
Linux in general and ask to switch back to Windows(!)...
Please help!
</pre>
</blockquote>
<pre>[1] What version of Ubuntu?
[2] Is it up to date?
[3] Have you tried installing the *LATEST* HP drivers from HP?
<a href="http://hplipopensource.com/hplip-web/index.html" \
target="_blank">http://hplipopensource.com/hplip-web/index.html</a>
</pre>
</blockquote>
<br></div></div>
or may be this[1]<br>
<br>
[1] <a href="http://support.hp.com/us-en/document/c01174360" \
target="_blank">http://support.hp.com/us-en/document/c01174360</a><span \
class="HOEnZb"><font color="#888888"><br> <br>
<div>-- <br>
<p style="margin-bottom:0cm">*/</p>
<p style="margin-bottom:0cm">
Jatin
Khatri</p>
<p style="margin-bottom:0cm">RHCSA RHCE CCNA</p>
<p style="margin-bottom:0cm"><a href="http://www.fedoraproject.org/wiki/Jatin" \
target="_blank"></a><a href="http://www.fedoraproject.org/wiki/Jatin" \
target="_blank">www.fedoraproject.org/wiki/Jatin</a> </p>
<p style="margin-bottom:0cm;font-style:normal;font-weight:normal">
<font face="arial"><font size="2"><font color="#008000"><font \
face="Arial">Save
Paper, Save Environment.**</font></font><font color="#993366"><br>
</font><font color="#008000"><font face="Arial"><i><b>(Plant
at least one tree in your life and nurture it \
!!!)</b></i></font></font></font></font></p> <p style="margin-bottom:0cm"><br>
</p>
</div>
</font></span></div>
<br>--<br>
ubuntu-users mailing list<br>
<a href="mailto:ubuntu-users@lists.ubuntu.com">ubuntu-users@lists.ubuntu.com</a><br>
Modify settings or unsubscribe at: <a \
href="https://lists.ubuntu.com/mailman/listinfo/ubuntu-users" rel="noreferrer" \
target="_blank">https://lists.ubuntu.com/mailman/listinfo/ubuntu-users</a><br> \
<br></blockquote></div><br></div></div>
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