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List:       sidewinder
Subject:    [Sidewinder] Re: Sidewinder digest, Vol 1 #82 - 2 msgs
From:       Dave Owens <dowens () iquest ! net>
Date:       2001-11-15 17:36:47
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Don,

    Yes, I've seen it, and I believe it's an unresolved 'bug' in the 
product.  On the whole, I've had very positive experiences with Support, 
and am happy to recommend the product to anyone; this one experience was an 
exception and has never been resolved.  After letting them talk me into 
first replacing the tape drive, and then the server itself, the problem 
remains.  Haven't tried it since upgrading to 5.1.1.01 a couple weeks ago, 
though.

    Try an "Incremental Restore" of each of the partitions following the 
instructions in the manual -- my 5.1 Administration Guide explains it 
starting on page 3-16.  Note the 'Caution' that you must NOT restore the 
/shlib.

    Also, if you see an error message that contains 'st0: short record' it 
may indicate that you didn't give the tape drive enough time to get 
ready.  Give it several minutes longer than you think it should need.  Once 
you get that error, it does no good to try again until after a re-boot.

    I finally gave up on tape restores after a very difficult several 
months of trying to get a resolution, and was very happy that they finally 
included the option to back up the configuration to a floppy -- a feature 
that was part of SecureZone.

Best of luck,

Dave Owens
OASYS
(317)614-2088


>--__--__--
>
>Message: 2
>Date: Wed, 14 Nov 2001 17:00:02 -0500
>To: sidewinder@adeptech.com
>From: Don Kendrick <don@netspys.com>
>Subject: [Sidewinder] Hung restore
>
>Not sure if this is an hardware issue of not so I thought I'd check and see
>if anyone else has this problem.
>
>Did a level0.backup before doing the upgrade to 5.2. The backup went
>without any errors being reported. The upgrade blew up so I went to
>restore. The restore goes fine until I get to restoring /var/spool. There
>it hangs.
>
>The tape activity light goes out and the hard drive (Compaq drives doing
>hardware RAID 1) lights stay solid. Rebooting shows all sorts of disk
>errors in /usr, /var/spool and one other I can't remember.
>
>Tried again, same thing. Get new drives, same thing. Take tapes from two
>other machines' backups, same thing. Even tapes from other machines stop at
>the same point in the restore???
>
>I would normally try the tape drive next but:
>
>1) Didn't have any problems writing the tapes (oh yeah, new tapes as well)
>2) You would think that it would stop in the same spot.
>
>Any ideas?
>
>Don
>
>
>
>--__--__--


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