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List:       rt-users
Subject:    Re: [rt-users] Additional Status's
From:       Ramon Kagan <rkagan () yorku ! ca>
Date:       2004-10-29 16:37:46
Message-ID: Pine.LNX.4.58.0410291234480.13480 () molpe ! infosec ! yorku ! ca
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Actually in the newest version (3.3.10) you can add new statuses in the
RT_SiteConfig.pm.  This is a step in the right direction before it becomes
a database item (something I may look at implementing myself in the
future and share if I go through with it)

Ramon Kagan
York University, Computing and Network Services
Information Security  -  Senior Information Security Analyst
(416)736-2100 #20263
rkagan@yorku.ca

-----------------------------------   ------------------------------------
I have not failed.  I have just	       I don't know the secret to success,
found 10,000 ways that don't work.     but the secret to failure is
				       trying to please everybody.
	- Thomas Edison				- Bill Cosby
-----------------------------------   ------------------------------------

On Fri, 29 Oct 2004, Stevo wrote:

> Thanks Todd,
> 
> I guess my question now is whether it's a good idea to create additional
> status's in RT?  Seems that it's not really support... except through the
> workaround...
> 
> Stevo
> 
> ----- Original Message -----
> From: "Todd Chapman" <rt@chaka.net>
> To: "Stevo" <checkpoint@ozbergs.com>
> Cc: <rt-users@lists.fsck.com>
> Sent: Friday, October 29, 2004 6:31 AM
> Subject: Re: [rt-users] Additional Status's
> 
> 
> > http://www.google.com/search?hl=en&q=site%3Alists.bestpractical.com+%28custom+OR+add+OR+new%29+AND+status&btnG=Google+Search
> >  
> > On Thu, Oct 28, 2004 at 05:12:53PM -0700, Stevo wrote:
> > > All,
> > > 
> > > Is it possible to add a new Status type to RT?  If so... how?!  :)
> > > 
> > > -Stevo
> > 
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > > 
> > > Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
> 
> 
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Be sure to check out the RT wiki at http://wiki.bestpractical.com


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