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List: opennms-discuss
Subject: [opennms-discuss] Clearing "phantom" outages
From: James Zuelow <James.Zuelow () juneau ! org>
Date: 2018-04-24 17:10:44
Message-ID: 1b10d8b34fe744648fe8cb8e074a1dfd () City-Exch-DB2 ! cbj ! local
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My "status overview" pane is reporting phantom outages.
I had actually hidden it sometime in the past, as it suffers from the same =
false outages reported by the Regional Status page. I've asked about the f=
alse outages on the Regional Status page before, but I don't think I ever g=
ot an answer. When I updated to 21.1 yesterday the Status Overview pane ca=
me back and I remembered why I had hidden it in the first place.
Anyway, what I see on the Status Overview is two circles, one for alarms (c=
urrently 100% green) and one for outages (currently 96.6% green, 1.1% minor=
, and 2.3% major).
Clicking on the red major alarm section of the circle shows me a lists of n=
odes, each with a "show outages" link on the far right.
Clicking on the "show outages" link shows me that there are no outages.
I can see the same nodes if I drop down to the Regional Status pane, and to=
ggle "calculate status based on outages" instead of the default "calculate =
status based on alarms."
Changing the map display shows the very same nodes in the very same status =
on the map display as in the status overview up top.
The outages reported just say "minor" or "major." There is no indication o=
f which service is supposed to be down other than the severity.
I'm assuming that there is something strange in PostgreSQL causing this. I=
s there a global "I have no outages" query that is safe to run?
Thanks!
James Zuelow
---------------------------------
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<p class="MsoNormal">My “status overview” pane is reporting phantom \
outages.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I had actually hidden it sometime in the past, as it suffers \
from the same false outages reported by the Regional Status page. I’ve \
asked about the false outages on the Regional Status page before, but I don’t \
think I ever got an answer. When I updated to 21.1 yesterday the Status \
Overview pane came back and I remembered why I had hidden it in the first \
place.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Anyway, what I see on the Status Overview is two circles, one \
for alarms (currently 100% green) and one for outages (currently 96.6% green, 1.1% \
minor, and 2.3% major).<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Clicking on the red major alarm section of the circle shows me a \
lists of nodes, each with a “show outages” link on the far \
right.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Clicking on the “show outages” link shows me that \
there are no outages.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I can see the same nodes if I drop down to the Regional Status \
pane, and toggle “calculate status based on outages” instead of the \
default “calculate status based on alarms.”<o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Changing the map display \
shows the very same nodes in the very same status on the map display as in the status \
overview up top.<o:p></o:p></p> <p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The outages reported just say “minor” or \
“major.” There is no indication of which service is supposed to be \
down other than the severity.<o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">I’m assuming that \
there is something strange in PostgreSQL causing this. Is there a global \
“I have no outages” query that is safe to run?<o:p></o:p></p> <p \
class="MsoNormal"><o:p> </o:p></p> <p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">James Zuelow<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">---------------------------------<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Version: \
\
21.1.0<o:p></o:p></p> <p class="MsoNormal">Server Time: Tue \
Apr 24 08:51:13 AKDT 2018<o:p></o:p></p> <p class="MsoNormal">Client Time: \
Tue Apr 24 2018 08:51:13 GMT-0800 (Alaskan \
Daylight Time)<o:p></o:p></p> <p class="MsoNormal">Java Version: \
1.8.0_162 (Oracle Corporation)<o:p></o:p></p> <p class="MsoNormal">Java Runtime: \
OpenJDK Runtime Environment \
(1.8.0_162-8u162-b12-1~deb9u1-b12)<o:p></o:p></p> <p class="MsoNormal">Java \
Specification: Java Platform \
API Specification (Oracle Corporation, 1.8)<o:p></o:p></p> <p class="MsoNormal">Java \
Virtual Machine: OpenJDK 64-Bit Server VM (Oracle Corporation, \
25.162-b12)<o:p></o:p></p> <p class="MsoNormal">Java Virtual Machine Specification: \
Java Virtual Machine Specification \
(Oracle Corporation, 1.8)<o:p></o:p></p> <p class="MsoNormal">Operating System: \
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(amd64)<o:p></o:p></p> <p class="MsoNormal">Servlet Container: \
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rv:59.0) Gecko/20100101 Firefox/59.0<o:p></o:p></p> <p class="MsoNormal">Database \
Type: \
PostgreSQL<o:p></o:p></p> <p class="MsoNormal">Database Version: \
9.6.7<o:p></o:p></p> <p \
class="MsoNormal">Time-Series Strategy: RRDTool or \
JRobin<o:p></o:p></p> </div>
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