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List:       kdepim-users
Subject:    Re: Kmail - greyed out emails
From:       Ianseeks <bingmybong () btinternet ! com>
Date:       2022-04-03 8:48:04
Message-ID: 2626712.mvXUDI8C0e () lianli
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On Saturday, 2 April 2022 14:02:38 BST Erik Quaeghebeur wrote:
> Dear Ian,
> 
> 
> > > > I've got a weird situation in kmail with one email […]
> > > > 
> > > > Its repeated 15 times, there are 4 single copies in the local folder and one \
> > > > copy with the rest below it as a thread. […] 
> > > > They are all greyed out and I can't select any of them to delete them.
> > > > 
> > > > Any ideas how i can remove them?
> > > 
> > > One possibility is that the mails got the \Deleted flag set in some way. With \
> > > akonadiconsole it is possible to delete such mails o remove their \Deleted \
> > > flag. 
> > > So install akonadiconsole if you do not have it already. Then open the browser \
> > > tab, navigate to the folder where the greyed=out mails are present. Change the \
> > > view as necessary to find the mails that are greyed out in KMail. You can \
> > > select all of them and right click. In the context menu that appears, you have \
> > > the option to delete them. You can also, after selecting one mail, below right \
> > > remove the \Deleted flag from a mail, if present (do not forget to press Save). \
> > >  If a \Deleted flag being set is not the issue, I do not know what could be the \
> > > issue.
> > 
> > None of the greyed out emails show up in the browser, in fact no emails show in \
> > that folder at all even though there are lots there.
> 
> That is extremely puzzling. Both kmail and akonadiconsole are essentially frontends \
> to the akonadi database. The latter is a bit more low-level and should more closely \
> represent what is in the database. It does not make sense that kmail should be able \
> to show entries while akonadiconsole cannot. (I assume your restarted kmail so that \
> any in-memory data structures have been reloaded from the akonadi database.) 
> * If you look at other folders and resources/accounts in akonadiconsole's browser, \
> does their content correspond to what you see in kmail/kaddressbook/…? 
In the Collection window, the Folder with the greyed out emails it does say 15 in the \
unread column (which is correct) and 801 in the Total column but no emails are in the \
subject window. For the rest of the folders in the Collection window:- 
all the folders have a number in the Total column but with some folders, there are no \
emails in the Subject window and in other folders there are a few emails but not as \
many as it says in the Total column.
> 
> * In the Agents tab, are there any resources with errors or off-line?
All "Ready"
> 
> * In the DB Browser tab, selecting the PimItemTable and sorting on ‘dirty' (1 \
> before 0), are there any entries with 1 in that column?
5 items set to True but  "datetime" 2020/21 with "atime" 2020/21/22
 
> 
Thanks for your responses
Ian
> Best,
> 
> Erik
> 
> 
> 


-- 
opensuse:tumbleweed:20220331
Qt: 5.15.2 KDE Frameworks: 5.92.0 - KDE Plasma:  5.24.3 - kwin 5.24.3
kmail2 5.19.3 (21.12.3) - akonadiserver 5.19.3 (21.12.3) - Kernel:  5.17.1-1-default  \
- xf86-video-nouveau:  1.0.17


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