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List:       kde-usability
Subject:    RE: Redhat 7.1 and KDE2.2 are go! - But not for everyone
From:       "Hoppin.Bob" <hoppin () niehs ! nih ! gov>
Date:       2001-08-20 15:50:57
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Yes; very good.

-----Original Message-----
From: mattc 
Sent: 2001, August 20, Monday 10:38 AM
To: kde-usability@mail.kde.org
Subject: Re: Redhat 7.1 and KDE2.2 are go! - But not for everyone


I really disagree with this email.  It is RedHat's job to make a good 
distrubution that installs easily, and is stable.  I have RH7.1, and
it is 
just that as far as KDE goes.  I am sure that when the put out RH7.2
and it 
includes KDE 2.2 that will be stable as well.

We, KDE, have put out an upgrade to our product.  Think for a minute
that we 
are a business, making a product.  Who do we want to use our product,
be 
excited about an upgrade, and have a good experience with our product?
The 
answer is RH users.  They represent nearly 50% of the market.  (BTW-I
also 
have Mandrake 8.0, and the problem is just as bad)

Think about the experience of the less technical user.  Right now it
is 
absolutly impossible for someone without programming knowledge, even 
experienced users who are very aware of the new version, to upgrade
KDE.  
They will have to wait until RH comes out with a new version.

While it may not be a bad thing to let the major distros handle KDE
upgrades 
(the experience is much like that of a W95 -> W98 upgrade) it makes
our 
product look a bit unpolished.  

IMHO KDE needs an "Anaconda" program that can go through a system and
figure 
out exactly what needs to be updated for the new version to run, and
then 
through a series of prompts make those changes.  Now that would be a
polished 
system.  It is what our users expect.

Take care,
Matt

On Sunday 19 August 2001 06:59 pm, Aaron J. Seigo wrote:
> On Sunday 19 August 2001 05:26, S A Jarrett-Sprague wrote:
> > Hi
> >
> > There is nothing like the satisfaction of following the
instructions and
> > getting things to work. Trawling through the kde-linux list this
does not
> > seem to be the general experience of Redhat 7.1 users.
>
> this is an issue to take up with RH, who is responsible for
packaging KDE
> as they see fit for their distro. if they are doing a poor job of
it, then
> their users should demand better. unfortunately there really isn't
much
> that the KDE project iself can do to make this better.
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