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List:       kde-usability
Subject:    Re: User plea!
From:       Anne Wilson <cannewilson () googlemail ! com>
Date:       2008-06-05 7:15:39
Message-ID: 200806050815.40621.cannewilson () googlemail ! com
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On Thursday 05 June 2008 07:43:04 Dotan Cohen wrote:
> I think that what is need is referred to as 'public relations' in some
> institutions. A select few who answer questions from the public and
> make FAQ lists. When the press / trolls have a question, they can turn
> to this public relations group, ask a question, and get a
> straightforward answer. If there are enough resources, then the public
> relations group could go out and actively seek misinformation to
> correct it at the spot. Of course, the public relations staff must be
> in contact with the developers, and will ask the developers questions.
>
There must be times, also, when the developers know that the change they are 
making, although for the common good, will bring resistance.  They could 
alert the group and prepare them with responses.  One message to a 
non-critical audience, then leave the group to deal with the flak :-)

> I volunteer for the job. In about two weeks I will have more time on
> my hands to actively work on this. I propose starting out with a
> public relations page on kde.org with a text form where users could
> ask questions. I will do my best to answer them correctly, but of
> course I will need to be in contact with code devs to do that. I would
> like to do that on the devel list as the devs are already subscribed,
> but I will prepend each subject with [PRQ]: "Public Relations
> Question" so that they can be easily filtered.
>
> What sayth the devs?
>
I also volunteer.  I'm retired and already spend much of my time reading lists 
with a view to supporting kde.  This is simply an extension, and would be 
very satisfying.

Anne

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