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List:       kde-usability
Subject:    Re: Usability Project Plans
From:       David Hugh-Jones <davidhj () managebid ! com>
Date:       2002-01-28 17:25:13
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I think in usability terms, having two separate menu items for different 
types of "issues", and forcing the user to guess which to use, is a bad idea.

The bugs.kde.org system seems to work pretty well and always goes straight to 
the developers - why change it?

David

On Monday 28 January 2002 4:53 pm, Marten Klencke wrote:
> Hi!
>
> On Monday 28 January 2002 17:44, Benjamin Meyer wrote:
> > Hmmm replying to my own post, not a good sign, but hey it is Monday.
> >
> > > My only comment is that we have to have a quick was of reporting ui
> > > issues. For example if some app doesn't do xyz when it should we should
> > > have a simple form for that.  Almost like the kdebugs report where you
> > > just about click ok and you are done.
>
> Sounds good, and I believe it has been mentioned before. However, the
> problem is (like stated in the document): where is the line between bugs
> and usability issues? And should there be two menu items in the Help menu?
>
> > For example if you were to go over my application Kinkatta I
> > wouldn't require that you write up a full formal report, but just that
> > you get me a list of things that should changed.  I may ask for an
> > explination on one or two, but I should understand the rest of them.  I
> > would not want to see people that don't want to give reports just because
> > they have to write it up in some application that you have to download or
> > learn the xml format.
>
> That's what should be easy to do with the web frontend or the application:
> send lists of issues or full reports to developers. The xml format is only
> meant for internal use. The website or application will export it to
> another format.
>
> Best regards,
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