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List: kde-usability
Subject: Kmail Usability - Issue #2
From: Todd Jones <jonest1 () home ! com>
Date: 2001-10-28 9:50:37
[Download RAW message or body]
Here's issue #2 for Kmail. This post should come across okay since I've
pasted the html within the message. Please copy the html into a text file
and rename to whatever.html and open in a browser to view.
If you have any questions or issues about Kmail, please let me know.
Here's the report.
<!--
KDE Usability Study Report Framework
Jono Bacon jono@kde.org
This document is licenced under the GNU Public Licence.
-->
<html>
<head>
<title>KDE Usability Report</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>
<body bgcolor="#FFFFFF" text="#000000" leftmargin="0" topmargin="0"
marginwidth="0" marginheight="0" link="#3399FF" vlink="#CCCCCC"
alink="#FFFFFF">
<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td width="5%" bgcolor="#0000FF" rowspan="5">
<div align="center"><font size="6" color="#FFFFFF"><b>2</b></font></div>
</td>
<td width="95%" bgcolor="#000099"> </td>
</tr>
<tr>
<td width="95%" bgcolor="#000099" height="5">
<div align="center"><font face="Arial, Helvetica, sans-serif"><b><font
color="#FFFFFF" size="+2">
<!-- Enter your application name here -->
Kmail
<!-- End -->
Usability Report</font></b></font></div>
</td>
</tr>
<tr>
<td width="95%" bgcolor="#000099">
<div align="center"><font color="#FFFFFF" face="Arial, Helvetica,
sans-serif" size="2">
<!-- Enter the date -->
28 October 2001
<!-- End -->
</font></div>
</td>
</tr>
<tr>
<td width="95%" bgcolor="#000099">
<div align="center"></div>
</td>
</tr>
<tr>
<td width="95%" bgcolor="#000099" height="2"><font color="#FFFFFF"
face="Arial, Helvetica, sans-serif" size="2"><b>Resources:</b>
<a href="http://usability.kde.org/">KDE Usability Study</a> - <a
href="http://www.kde.org/">KDE
Homepage</a></font></td>
</tr>
<tr>
<td width="5%" bgcolor="#000099" height="3"> </td>
<td width="95%" align="left" valign="top" height="3">
<table width="100%" border="0" cellspacing="0" cellpadding="10">
<tr>
<td>
<p><font face="Arial, Helvetica, sans-serif" size="3"><b><font
size="2">Written
by: </font></b><font size="2">
<!-- Add your name and email address details -->
<a href="mailto:jonest1@home.com">Todd Jones</a>
<!-- End -->
</font><b><font size="2"><br>
</font></b>
</font></p>
<p><font face="Arial, Helvetica, sans-serif" size="2"><b>C O N T
E N T S</b></font></p>
<!-- Contents -->
<a name="contents"></a>
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr bgcolor="#000099">
<td width="9%">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">ID</font></b></font></div>
</td>
<td width="91%">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">Item</font></b></font></div>
</td>
</tr>
<!-- Add an item to the contents -->
<tr>
<td width="9%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- ID Number -->
#2-1
<!-- End -->
</font></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Link number -->
<a href="#1">
<!-- End -->
<!-- Item name -->
When 'Display Message Size' option is checked, the display should be in
KB's
<!-- End -->
</a></font></td>
</tr>
<!-- End -->
<!-- Add an item to the contents -->
<tr>
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- ID Number -->
#2-2
<!-- End -->
</font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Link number -->
<a href="#2">
<!-- End -->
<!-- Item name -->
Spellchecker should be a default icon in composer window
<!-- End -->
</a></font></td>
</tr>
<!-- End -->
<!-- Add an item to the contents -->
<tr>
<td width="9%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- ID Number -->
#2-3
<!-- End -->
</font></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Link number -->
<a href="#3">
<!-- End -->
<!-- Item name -->
When spellchecker has finished, the user is not given any confirmation.
<!-- End -->
</a></font></td>
</tr>
<!-- End -->
<!-- Add an item to the contents -->
<tr>
<td width="9%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- ID Number -->
#2-4
<!-- End -->
</font></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Link number -->
<a href="#4">
<!-- End -->
<!-- Item name -->
When composing a message, the user does not have the option to bcc:
<!-- End -->
</a></font></td>
</tr>
<!-- End -->
</table>
<!-- END OF CONTENTS
---------------------------------------------------------------------------
-->
<p><br>
<br>
<b><font face="Arial, Helvetica, sans-serif" size="2">I T E M S
</font></b></p>
<!-- Start of item -->
<!-- Linked number -->
<p><a name="1"></a></p>
<!-- End -->
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr bgcolor="#000099" align="left" valign="top">
<td width="9%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- ID Number -->
#2-1
<!-- End -->
</font></b></font></div>
</td>
<td width="91%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- Name -->
When 'Display Message Size' option is checked, the display should be
in KB's
<!-- End -->
</font></b></font></div>
</td>
</tr>
<tr align="left" valign="top">
<td width="9%"><b><font face="Arial, Helvetica, sans-serif"
size="2">Description</font></b></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Desciption info -->
When the 'display message size' option is checked, the Size column is
populated
by sizes in bytes and not kilobytes.
It will be easier for users to see the size of an Email in kilobytes
as the number is less ambiguous. An
example is '14.1K', as this is easier to read than '14452'.</font></td>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>References</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Reference Links -->
No reference available at this time.<br>
<br>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>Proposed
Soloution</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Proposed soloution -->
Display the message size in Kilobytes. If the message size plus
attachments is
greater than 1MB, display the size in
megabytes.</font>
<!-- End -->
</td>
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<a href="#contents">[contents]</a></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
</td>
</tr>
</table>
<!-- End -->
<!-- Start of item -->
<!-- Linked number -->
<p><a name="2"></a></p>
<!-- End -->
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr bgcolor="#000099" align="left" valign="top">
<td width="9%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- ID Number -->
#2-2
<!-- End -->
</font></b></font></div>
</td>
<td width="91%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- Name -->
Spellchecker should be a default icon in composer window
<!-- End -->
</font></b></font></div>
</td>
</tr>
<tr align="left" valign="top">
<td width="9%"><b><font face="Arial, Helvetica, sans-serif"
size="2">Description</font></b></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Desciption info -->
When composing a message, the spellcheck icon is not in the icon bar.
The user
needs to go to Edit -> Spelling to
bring up the spellchecker. Spellchecking is a standard action most
of the time when an Email is created.
Even though the user is able to customize the toolbars, it is
too much to ask for a first time
user.</font></td>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>References</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Reference Links -->
No reference available at this time.<br>
<br>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>Proposed
Soloution</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Proposed soloution -->
Make the spellcheck icon a default icon on the toolbar in the compose
window.</font>
<!-- End -->
</td>
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<a href="#contents">[contents]</a></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
</td>
</tr>
</table>
<!-- End -->
<!-- Start of item -->
<!-- Linked number -->
<p><a name="3"></a></p>
<!-- End -->
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr bgcolor="#000099" align="left" valign="top">
<td width="9%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- ID Number -->
#2-3
<!-- End -->
</font></b></font></div>
</td>
<td width="91%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- Name -->
When spellchecker has finished, the user is not given any confirmation.
<!-- End -->
</font></b></font></div>
</td>
</tr>
<tr align="left" valign="top">
<td width="9%"><b><font face="Arial, Helvetica, sans-serif"
size="2">Description</font></b></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Desciption info -->
When a user completes spellchecking a new message, the spellcheck window
disappears without letting the user
know the status of the job. This lack of confirmation of the end
of the spellcheck causes confusion
among users by the user wondering if the spellcheck is complete
or if the spellcheck job possibly
ended abnormally.</font></td>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>References</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Reference Links -->
No reference available at this time.<br>
<br>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>Proposed
Soloution</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Proposed soloution -->
Include a window when spellcheck is finished stating that the spellcheck
is complete.</font>
<!-- End -->
</td>
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<a href="#contents">[contents]</a></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
</td>
</tr>
</table>
<!-- End -->
<!-- Start of item -->
<!-- Linked number -->
<p><a name="4"></a></p>
<!-- End -->
<table width="100%" border="0" cellspacing="0" cellpadding="2">
<tr bgcolor="#000099" align="left" valign="top">
<td width="9%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- ID Number -->
#2-4
<!-- End -->
</font></b></font></div>
</td>
<td width="91%" bgcolor="#0033CC">
<div align="left"><font face="Arial, Helvetica, sans-serif"
size="2"><b><font color="#FFFFFF">
<!-- Name -->
When composing a message, the user does not have the option to bcc:
<!-- End -->
</font></b></font></div>
</td>
</tr>
<tr align="left" valign="top">
<td width="9%"><b><font face="Arial, Helvetica, sans-serif"
size="2">Description</font></b></td>
<td width="91%"><font face="Arial, Helvetica, sans-serif"
size="2">
<!-- Desciption info -->
When composing an message, the user does not have the option to send the
message to somebody as a 'blind
carbon copy'. Bcc: is essential in business and causes a usability
problem by the user not being able to
perform a basic Email function.</font></td>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>References</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Reference Links -->
No reference available at this time.<br>
<br>
<!-- End -->
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2"><b>Proposed
Soloution</b></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<!-- Proposed soloution -->
Add the ability to send a message to another party as a bcc.</font>
<!-- End -->
</td>
</tr>
<tr align="left" valign="top">
<td width="9%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
<a href="#contents">[contents]</a></font></td>
<td width="91%" height="2"><font face="Arial, Helvetica,
sans-serif" size="2">
</td>
</tr>
</table>
<!-- End -->
<p> </p>
</td>
</tr>
</table>
</td>
</tr>
<tr bgcolor="#000099">
<td width="5%" height="2"> </td>
<td width="95%" height="2">
<div align="left"><font color="#FFFFFF" face="Arial, Helvetica,
sans-serif" size="2">
KDE Usability Study Maintainer:
<a href="mailto:jono@kde.org">Jono Bacon</a></font></div>
</td>
</tr>
</table>
</body>
</html>
Thanks, Todd Jones
--
The KDE Usability Study
http://usability.kde.org
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kde-usability mailing list
kde-usability@mail.kde.org
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