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List:       kde-promo
Subject:    [kde-promo] Re: Join The Game website
From:       Emil Sedgh <emilsedgh () gmail ! com>
Date:       2011-01-30 23:31:16
Message-ID: 201101310249.16518.emilsedgh () gmail ! com
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On Do shanbe, Bahman 11, 1389 02:12:02 am Cornelius Schumacher wrote:
> On Wednesday 26 January 2011 Emil Sedgh wrote:
> > so, please help us, and report bugs to us, and finally, suggestions
> > and ideas are welcomed.
> 
> The design looks great to me. We have to work a bit on the text.
The text is being worked on by Aaron, whom i owe a beer.

> We also need to address some issues with the workflow. It should be much
> more welcoming. Currently it's a pretty tedious process, and ecpecially
> the need to do the email confirmation before you can do anything else is
> not the best first impression we can give.
From a usability POV (im not a UX expert, just humble opinion), a big form 
with lots of details (such as ours) will just cause users to run away.

However, if they pass the email confirmation process, they will think 'now that 
im gone as far as this...lets keep going to the end'. At least its how it 
works for me :)

Also, please note that having email address as the first step has the advantage 
that we make sure the user is a human. So we wont need an ugly CAPTCHA field on 
the main form. Which is a user-experince disaster.

> 
> I would suggest a simple three step signup process. First, entering the
> minimal data all in one form. Second a confirmation step showing the data,
> which was entered, with the info the this will be the final step, and what
> happens. Third, a thank you page, when the signup was confirmed.

I think we really really need to validate user's email address because:
1) We can make sure that our users will always be able to recover their 
passwords

2) Our main contact tool is email. We dont want to end up sending email to 
users who may have entered wrong addresses.
 
> Optionally there is the Paypal step, which would probably be after the
> confirmation step.
> 
> For the accounts we could just auto-generate passwords, so people don't
> have to enter anything. But that's just an idea to keep things simple and
> accessible.
I dont see why we cant take the password on the form as well? random password 
generation is also a user experience disaster because users are too lazy to 
change their password after login. And next time they want to login, they dont 
know the password. so they'll use password recovery tool or end up searching 
their inbox for the random password.

Anyway, im ok with changing the workflow. If you think that works best.

> There is a list of issues with the old web site at
> http://community.kde.org/KDE_e.V./IndividualSupportingMembership/Website
> 
> Lots of them still apply, so it would be worth going through them and
> address what's still relevant.

Ok, i will look at them.

Thanks again.
 
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