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List:       kde-pim
Subject:    Re: [Kde-pim] jargon is bad! :)
From:       Anne Wilson <annew () kde ! org>
Date:       2010-03-22 17:58:00
Message-ID: 201003221758.01631.annew () kde ! org
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On Monday 22 March 2010 12:26:57 David Jarvie wrote:
> On Mon, March 22, 2010 11:44 am, Mike Arthur wrote:
> > On 22 Mar 2010, at 11:35, Dr. Robert Marmorstein wrote:
> >> I disagree completely.  If the problem is sufficiently serious to merit
> >> attention almost any user is going to turn first to Google.  And the
> >> more
> >> unusual the term is, the easier it is to sift relevant data out of those
> >> millions of hits it inevitably finds.
> > 
> > You should watch my parents use their computer. I don't think they've
> > ever looked up an error message on Google. They'll have a problem, try
> > and play around with it for a few minutes by themselves and then they
> > will call me and ask me to fix it. Anecdotal but still relevant, I feel.
> 
> That's my experience too with family members, although I find that they
> often don't understand even plain English messages. For people like that,
> computer terms just don't form part of their vocabulary or world view, so
> things like "Akonadi" would be just gobbledegook, to be glossed over. If
> they actually did look up "Akonadi" and tried to read a description, they
> still wouldn't have a clue as to what it meant.

But then most of us agree that they wouldn't understand a 'plain English' 
message either, so maybe it really is better to give something google-able for 
those that want to look for it.

Anne
-- 
KDE Community Working Group
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