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List:       kde-pim
Subject:    [Kde-pim] Frequent crashes - backtrace posting?
From:       BJ Blanchard <blabj () dainty ! ca>
Date:       2006-09-14 13:30:28
Message-ID: 200609140930.29113.blabj () dainty ! ca
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Hi,

I am managing a corporate deployment of KDE for 60 users across two gentoo 
systems (30 each).  We originally deployed using 3.5.3 and recently upgraded 
to 3.5.4.  Under 3.5.3 users experienced frequent kontact crashes (several 
per day for "power" users).  Under 3.5.4 the crash frequency has diminished - 
but crashes are still occuring.

Last night I deployed kmail and kontact built using gentoo's 'splitdebug' 
feature - (which is excellent i might add) and set KDE_DEBUG=true so I get 
some core dumps and will be able to get decent backtraces.

So far I have collected two kontact core dumps and backtraces, and I'm sure 
there will be more coming.

My question is:  How should I report these since I cannot know what any of 
these 60 users were doing when the program crashed, and I may be getting 
10-20 of these core dumps per day?

Thanks,

BJ.
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