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List:       kde-devel
Subject:    Re: About boxes
From:       Stephan Kulow <coolo () alpha ! tat ! physik ! uni-tuebingen ! de>
Date:       1999-04-22 19:54:45
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Andreas Pour wrote:
> 
> Stephan Kulow wrote:
> 
> [ ... ]
> 
> > > In short, the problem with links is they become dead quite easily, yet if you
> > > hardcode them into an application there they are, they cannot be changed.
> > >
> > > Perhaps a smarter approach is to use a stable e-mail address that will be around for
> > > a while, such as "applications@kde.org", and have the About box URL provide a
> > > subject line (the name of the application and a note to the user not to change the
> > > subject line); then on the KDE side the mail server would filter the mail and
> > > forward them to the *current* maintainer of the named application.
> > >
> > > Perhaps at the start this sounds not so good to a developer, who is thinking, I want
> > > to get my mail directly!  But, on the other hand, after you stop developing, do you
> > > still want to be getting bug reports in 3 years?
> > >
> > Well, I don't want bug reports about a 3 years old program, no matter if
> > I'm the
> > active maintainer or not.
> >
> > But how does it look if you write "this application has been written by
> > kfm@packages.kde.org"?
> > I don't think that good. The mail-to address is not for bug reports, but
> > for
> > "great stuff - where can I transfer my money to?" mails.
> >
> > Bug reports should go to submit@bugs.kde.org, no matter what. We have to
> > address
> > this in using an URL in the about KDE box, which opens a mail with
> > already
> >
> > To: submit@bugs.kde.org
> >
> > Package: kfm
> > Version: ...
> >
> > in it, if this is possible.
> 
> So perhaps it would be a good idea to have *2* separate links in the standard kde-libs
> About box (which applications would use).  One for "contact the author" and another for
> "submit a bug report".  The "bug report" submission link could actually work as follows:
> 
>         (i)  the About box class would exec a bug-report cgi script, passing as
> parameters the program name and version number
>         (ii)  the cgi script would add host system info -- like OS, OS version, processor
> type, date, etc. -- and the program name/version to a bug report submission form
>         (iii) the cgi script would display the form for approval/editing/submission using
> a configurable browser
>         (iv)  the "Submit" button at the bottom of the form would send the form
> information to "submit@bugs.kde.org".
> 
Sounds good.

Greetings, Stephan

-- 
Und sie nannten ihn, wie er selbst unterschrieb -
Den Trojanischen Pferdedieb

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