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List:       kde-community
Subject:    Re: help desk vs bug tracker
From:       Boudewijn Rempt <boud () valdyas ! org>
Date:       2018-10-30 7:32:49
Message-ID: 2456494.O71KECN5aR () boud-thinkpad-t470p
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On maandag 29 oktober 2018 19:25:44 CET Andy Betts wrote:

> 
> Maybe one thing that is hard to deal with is the sheer email distribution
> where you can't seem to be able to route people's questions or requests to
> the right audience. We also get endless threads that you can't seem to be
> able to unsubscribe from. Would some of these tools be able to do that?

The nice thing about askbot is that it actually combines asking and searching: 
so typing your question already starts showing up possible answers. That 
should go a long way to solving the repeated questions we get a lot of. 

-- 
https://www.krita.org
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