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List:       kde-community
Subject:    Re: help desk vs bug tracker
From:       David Edmundson <david () davidedmundson ! co ! uk>
Date:       2018-10-29 18:22:52
Message-ID: CAGeFrHD-pKkDsh+eFRr1wLKBgdp2dFHWafyvBWxPCWSMcykvkw () mail ! gmail ! com
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>I'm also wondering whether other KDE projects have the
seem need as we have for Krita,

With my Plasma hat on:

Surprisingly, we don't get too many end user questions on bugzilla. I think
it tends to get loaded onto the distros instead.

We do get quite a few where the user thinks they have a bug but it's an
issue on their end but I don't think a helpdesk would solve them.

David

[Attachment #3 (text/html)]

<div dir="ltr">&gt;I&#39;m also wondering whether other KDE projects have the \
<br><div> seem need as we have for Krita,</div><div><br></div><div>With my Plasma hat \
on:</div><div><br></div><div>Surprisingly, we don&#39;t get too many end user \
questions on bugzilla. I think it tends to get loaded onto the distros \
instead.<br></div><div><br></div><div>We do get quite a few where the user thinks \
they have a bug but it&#39;s an issue on their end but I don&#39;t think a helpdesk \
would solve them.</div><div><br></div><div>David<br></div><div><br></div></div>



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