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List:       kde-community
Subject:    Re: Bugzilla template problems
From:       Karl Ove Hufthammer <karl () huftis ! org>
Date:       2018-10-05 18:23:32
Message-ID: 8c5a3585-89b3-9281-3823-e27d01e292b2 () huftis ! org
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Kai Uwe Broulik skreiv 05.10.2018 09:16:
>
> I find it odd that you can write meaningful bugreports using DrKonqi 
> that include version information and find the correct component 
> whereas the "Report a bug" in "Help" just opens bugzilla webpage.
>
> It does fill out the correct product and version but could surely be 
> improved or turned into a proper wizard with some tips and tricks and 
> duplicate finder and what not. 

And perhaps have it work for the ‘System Settings' modules too? It's 
such a pain to find the correct components (which have cryptic names, 
like ‘kcm_kdnssd') (pop quiz: what's the correct component for the 
‘Display and Monitor' module?).

Or just right-clicking on an icon on the task bar (or in an application 
launcher) and select ‘Report Bug...'?

BTW, is having to enter detailed metainfo in Bugzilla *really* 
neccesary? Currently, even for simple bugs, I have to enter:

    Product
    Component
    Version
    Severity
    Platform
    OS
    Summary
    Description
        KDE Plasma Version
        KDE Frameworks Version
        Qt Version

That's a pretty high bar for bug reporting, e.g. when you just want to 
just report a simple typo. And when *editing* an existing bug report, 
you have these additional fields:

    Status
    Alias
    Importance
    Target Milestone
    Assignee
    URL
    Keywords
    Personal Tags
    Depends on
    Blocks
    Latest Commit
    Version Fixed In
    Flags

As a comparison, at GitHub, to file a bug, you just have to enter:

    Title
    Description

And it seems to work fine. Sure, *sometimes* the Platform 
(openSUSE-specific bugs) or OS (Windows) is relevant, but then you'll 
typically mention it in the actual description (or just ask the 
reporter), but *typically* it's of no use. The same is true for the 
Version. And the 8-level Severity rating is usually completely ignored 
(perhaps except for ‘critical' severity).

So couldn't Bugzilla be simplified so that we only ask for information 
on a ‘need to know' basis?

-- 
Regards,
Karl Ove Hufthammer

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