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List:       inet-access
Subject:    RE: managing expanding networks
From:       inet-list <inet-list () webassure ! com>
Date:       2002-10-14 17:43:03
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If you need anyone in San Antonio, TX, I can help, and I can do it for a lot
less than the $150 that someone else mentioned...

Mark


> -----Original Message-----
> From: jlewis@lewis.org [mailto:jlewis@lewis.org]
> Sent: Sunday, October 13, 2002 23:09
> To: list@inet-access.net
> Subject: Re: managing expanding networks
> 
> 
> Unless wnoc includes the latest in AI robotics, I don't think 
> it addresses 
> the needs expressed in my post.  i.e. remote hands to find 
> out why a piece 
> of gear fell off the network (and resolve the issue, if possible) 400 
> miles away.
> 
> On Sun, 13 Oct 2002, Marlon K. Schafer wrote:
> 
> > We're trying to deal with that with a new service/server system.
> > 
> > www.wnoc.com
> > 
> > Comments?????
> > 
> > marlon
> > 
> > ----- Original Message ----- 
> > From: <jlewis@lewis.org>
> > To: <list@inet-access.net>
> > Sent: Sunday, October 13, 2002 8:53 PM
> > Subject: managing expanding networks
> > 
> > 
> > > What are other ISP's doing for remote hands as your 
> networks expand into
> > > far away cities or different states in facilities that 
> provide no helping
> > > hands (i.e. ILEC facilities)?  
> > > 
> > > It doesn't seem cost effective to maintain staff in every 
> city we're
> > > present in, but sending a tech several hundred miles to 
> troubleshoot
> > > crashed/locked up/dead gear is a really poor option.
> > > 
> > > If you have hourly/incident paid emergency hands in 
> remote cities, how do
> > > you find such people and what are reasonable rates to pay them?
> > > 
> > > 
> ----------------------------------------------------------------------
> > >  Jon Lewis *jlewis@lewis.org*|  I route
> > 
> > -
> > Recent archives of the list can be found at:
> > http://mix.twistedpair.ca/pipermail/inet-access/
> > Send 'unsubscribe' in the body to 
> 'list-request@inet-access.net' to leave.
> > Eat sushi frequently.   inet@inet-access.net is the human 
> contact address.
> > 
> 
> ----------------------------------------------------------------------
>  Jon Lewis *jlewis@lewis.org*|  I route
>  System Administrator        |  therefore you are
>  Atlantic Net                |  
> _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
> 
> -
> Recent archives of the list can be found at:
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> Send 'unsubscribe' in the body to 
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> Eat sushi frequently.   inet@inet-access.net is the human 
> contact address.
> 
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