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List:       cisco-voip
Subject:    [cisco-voip] Cherry Picking in UCCX 5.0(2)
From:       "Yunming Song" <Song_Yunming () aac ! com>
Date:       2009-03-30 21:12:32
Message-ID: OFFC5AD73E.C6AD7EF6-ON85257589.0074670A-85257589.00748115 () aac ! com
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Dear Sir/Madam,

Does anybody know how to program "Cherry Picking" feature in UCCX 5.0(2) 
in order for the agent to select a particular call from the queue to 
answer?

Thanks a lot for your help,

Yunming Song
AAC Inc.
8470 Tyco Road
Vienna, VA 22182
Tel: 703-918-6359
BB: 571-205-4437

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<br><font size=2 face="sans-serif">Dear Sir/Madam,</font>
<br>
<br><font size=2 face="sans-serif">Does anybody know how to program &quot;Cherry
Picking&quot; feature in UCCX 5.0(2) in order for the agent to select a
particular call from the queue to answer?</font>
<br>
<br><font size=2 face="sans-serif">Thanks a lot for your help,</font>
<br>
<br><font size=2 face="sans-serif">Yunming Song<br>
AAC Inc.<br>
8470 Tyco Road<br>
Vienna, VA 22182<br>
Tel: 703-918-6359<br>
BB: 571-205-4437<br>
</font>
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