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List: blackicedefender-general
Subject: Re: BID not working (Suggestions, Juancho?)
From: "Stephen R. Day" srday
Date: 2000-04-27 0:50:57
[Download RAW message or body]
I'm about out of ideas (for now), Sally. I'm sorry nothing we've
suggested seems to help. If I think of anything else, I'll post it
for you. Good luck with your Tech Support request...
--- In bidgeneral@egroups.com, littlerockit wrote:
> Hi all.
>
> I ran ShieldsUP again, with same result - NetBIOS port working and
no
> BID report.
>
> I uninstalled DIB and reinstalled, ran ShieldsUP again with EXACT
> same results. DIB still shows no intruders or activity (still
shows
> old history with all activity stopping 4/7, even though I did the
> uninstall using BlackIce utility.
>
> I appreciate all your help, but so far no luck. I emailed Support
> back when this started and haven't yet received a response.
>
> -sally
>
> From: Stephen R. Day srday
> Date: Wed Apr 26, 2000 3:04am
> Subject: Re: DIB Not Working
>
>
>
> Assuming you are CERTAIN Shields UP! scanned YOUR system, no BID
> alerts and an open NetBIOS port tell me BID is NOT protecting your
> system. To ensure your system is the one being scanned, have you
> used the Shields UP! IP Agent
(https://grc.com/files/IP_Agent.exe)?
> If not, try that BEFORE continuing with my recommendations.
>
> If, after using the IP Agent, you still get no BID alerts and
Shields
> UP! reports an open NetBIOS port, I suggest the "shotgun" approach
to
> things: Try uninstalling and re-installing BID. Simply
uninstalling
> via your Control Panel will probably not be sufficient. The
BlackICE
> FAQ (http://www.networkice.com/Support/blackice_faq.htm) recommends
> using the "BlackICE Agent Remove" utility
> (http://www.networkice.com/Download/updatebiremove.htm). Once
you've
> COMPLETELY removed BID, re-install it and then run a Shields UP!
scan
> against your system. Let us know what happens...
>
>
> --- In bidgeneral@egroups.com, littlerockit wrote:
> > Hi Patrick, Rob & Stephen
> >
> > 1. Control-Alt-Delete displays both BlackIce and Blackd
> > 2. I did use the ShieldsUp probe. The only open port was
> NetBios.
> > No flashing icon.
> > 3. My protection level is set at Cautious. I have not changed
any
> > of the settings since installation.
> > 4. On an (I assume) unrelated note, my link to the BID User's
> Guide
> > no longer works.
> >
> > Any other ideas? I appreciate your help
> >
> > -Sally
> >
> > P.S. Is there a way to respond to a post without copying &
pasting
> > the previous posts?
> >
> > From: Patrick Jackson jaxon
> > Date: Tue Apr 25, 2000 4:46pm
> > Subject: Re: Re: DIB not working
> >
> >
> >
> > Hi Sally,
> >
> > With the control, alt, delete display did you see an entry called
> > BlackIce
> > and a separate entry called blackd on another line? Both are
> > required to be
> > running to have all functions, but the most important is blackd.
> >
> > If you email me [jaxon] your IP address I will 'ping' you
to
> see
> > if your BID responds. I will understand if you don't want to.
You
> > can go
> > to grc.com and use Steve Gibson's free ShieldsUp probe of 10 of
> your
> > ports.
> > This should be guaranteed to produce BID intercepts of the
> scan/probe
> > generated by his website. It also gives you a decent indication
of
> > your
> > status. Then post back the outcome one way or the other.
> >
> > Patrick
> >
> >
> > ----- Original Message -----
> > From: littlerockit
> > To: bidgeneral@egroups.com
> > Sent: Tuesday, April 25, 2000 7:28 AM
> > Subject: [bidgeneral] Re: DIB not working
> >
> >
> > > Hi Patrick
> > >
> > > Yes, DIB is running on the task manager. Still no flashing
icon
> tho
> > > and no attacks listed.
> > >
> > > Sally
> > >
> > >
> > >
> > > From: Patrick Jackson jaxon
> > > Date: Tue Apr 25, 2000 2:35am
> > > Subject: Re: DIB not working
> > >
> > >
> > > Hi Sally,
> > >
> > > From your desktop [assuming windows 9x] press control-alt-del
one
> > > time and
> > > look in the displayed list for blackd. If there BID is running
> and
> > > one
> > > needs to look into configuration for the bogeyman. First make
> sure
> > > it is
> > > running though. Then repost. Good luck!
> > >
> > > PJ
> > >
> > >
> > > ----- Original Message -----
> > > From: littlerockit
> > > To: bidgeneral@egroups.com
> > > Sent: Monday, April 24, 2000 10:24 PM
> > > Subject: [bidgeneral] DIB not working
> > >
> > >
> > > > Thanks for your help. I did run some of the tests and found
> only
> > > the
> > > > Net Bios port open. But my DIB icon still does not flash,
and
> > when
> > > I
> > > > open it it does not show any attacks, even the test ones. It
> > shows
> > > > no activity since 4/7. Why is it not recording the history
any
> > > > longer?
> > > >
> > > > Sally L.
> > > >
> > > >
> > > >
> > > > From: Stephen R. Day srday
> > > > Date: Mon Apr 24, 2000 1:52am
> > > > Subject: Re: DIB not working
> > > >
> > > >
> > > > Network ICE Knowledge Base article 26
> > > > (http://advice.networkice.com/Advice/Support/KB/q000026/)
> > > > explains "How can I scan myself from across the Internet?"
> This
> > is
> > > > probably the best way to determine whether BID is functioning
> > > > correctly.
> > > >
> > > > You can also check the Task Manager (Ctl+Alt+Del) to ensure
> > > > that "Blackd" and "Blackice" are running. The important one
> > > > is "Blackd" because it is the actual intrusion detection and
> > > > protection "engine". "Blackice" is the Graphic User
Interface
> > (GUI)
> > > > through which you configure the program.
> > > >
> > > >
> > > > --- In bidgeneral@egroups.com, littlerockit wrote:
> > > > > I installed DIB on March 25 and received several attacks
> every
> > day
> > > > > until April 7. Since then I have not had a single attack.
> Is
> > DIB
> > > > > working? Checking the task bar was mentioned on a previous
> > post,
> > > > but
> > > > > I am unsure where that is or how to check it.
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