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List:       kde-bugs-dist
Subject:    [muon] [Bug 327544] Software updater crashed when I clicked the tray icon
From:       Harald Sitter <sitter () kde ! org>
Date:       2014-01-30 13:17:24
Message-ID: bug-327544-17878-9CgUDfQkQo () http ! bugs ! kde ! org/
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https://bugs.kde.org/show_bug.cgi?id=327544

Harald Sitter <sitter@kde.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEEDSINFO
         Resolution|---                         |WAITINGFORINFO

--- Comment #29 from Harald Sitter <sitter@kde.org> ---
We are having a hard time getting to the bottom of this and really need some
more information on this. 

Can anyone still reproduce this reliably?
If so, please run `kdebugdialog`, active everything and after that run
muon-updater from a terminal:
muon-updater --noforok &> log; xz -9 log && echo "log.xz"

Then wait for the crash, so the crash handler dialog comes up. DO NOT CLOSE THE
CRASH DIALOG. Your terminal should return and print "log.xz", this file is now
in the terminal's current directory. Please attach the file to this report.

Additionally, please run the following in a terminal *while* the crash handler
dialog is active:
gcore `pidof muon-updater` && xz -9 core.`pidof muon-updater` && echo 
core.`pidof muon-updater`.xz

This will take quite a while since it's compressing the entire memory  of the
application. Once it is done the last line will be the name of the compressed
file, something like "core.31686.xz", that was created in the terminal's
current directory. Please attach the file to this report (should be somewhere
around 20MiB).

With the additional information we should be able to track the cause for this
down (one can hope anyway :))

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