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List:       winpcap-bugs
Subject:    [Winpcap-bugs] Fwd: Wire shark issue : There are no interfaces on which a capture can be done.
From:       Prajilal KP <prajilal.kp () gmail ! com>
Date:       2012-07-11 12:53:52
Message-ID: CABsTp+DRbON46pbj87csG-AF0at0=-EhzRA7_dO9eyROxT7+5A () mail ! gmail ! com
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Please see the discussion thread @
http://ask.wireshark.org/questions/12448/there-are-no-interfaces-on-which-a-capture-can-be-done


---------- Forwarded message ----------
From: Prajilal KP <prajilal.kp@gmail.com>
Date: Wed, Jul 11, 2012 at 6:15 PM
Subject: Wire shark issue : There are no interfaces on which a capture can
be done.
To: winpcap-bugs@winpcap.org


Hi All,



Good Evening!!

This is Prajilal, a software engineer. Please see my problem with Wire
shark below.



In my company we have 3 Proxy servers. We are using Wire shark on these
servers.



All are with the same configurations, using same adapters “BASP Virtual
Adapter"


OS: Windows server 2003 (same patch)

In 2 proxies WireShark is working fine.
In one Proxy Server, the live lists of the capture interfaces are not
showing in Wire shark. On selecting the Interface List there is an error
message shows "There are no interfaces on which a capture can be done."



In order to fix this, i tried:-

1. Restarted the NPF service. It didn't help me.

2. I tried to edit the Interface list. But there is no interfaces
displaying in "Wire shark Preferences - Profile". (Please see
Preferences.png)



The details are

1.       the WinPcap version

*WinPcap_4_1_2 <http://www.winpcap.org/install/bin/WinPcap_4_1_2.exe>***



2.       The output of windump -D

*Please see Output Windump-D.rar***



3.       The OS platform (Windows NT4, 2000...) and type (home,
professional, x86 or x64...)

   *Windows server 2003 (x86)*



4.       the network adapter(s) installed on the machine (type and model)

*BASP Virtual Adapter***



5.       The list of all the special networking software, such as firewalls
and VPN clients that are installed on the machine.

*1.       **Microsoft ISA Server *

*2.       **F-Secure Antivirus for Windows Servers*



6.       the problem you are encountering (possibly with the steps on how
to reproduce it)

*Just opened the Wireshark interface***





Any help is very much appreciated.



Regards,

Prajilal



-- 
Regards,
Prajilal

[Attachment #5 (text/html)]

Please see the discussion thread @ 
<a href="http://ask.wireshark.org/questions/12448/there-are-no-interfaces-on-which-a-c \
apture-can-be-done">http://ask.wireshark.org/questions/12448/there-are-no-interfaces-on-which-a-capture-can-be-done</a> \
                <br><br><div class="gmail_quote">
---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Prajilal \
KP</b> <span dir="ltr">&lt;<a \
href="mailto:prajilal.kp@gmail.com">prajilal.kp@gmail.com</a>&gt;</span><br>Date: \
                Wed, Jul 11, 2012 at 6:15 PM<br>
Subject: Wire shark issue : There are no interfaces on which a capture can be \
done.<br>To: <a href="mailto:winpcap-bugs@winpcap.org">winpcap-bugs@winpcap.org</a><br><br><br><p \
class="MsoNormal" style="margin-bottom:0.0001pt"> <span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">Hi All,</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">Good \
Evening!!</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">This is Prajilal, a \
software engineer. Please see my problem with Wire shark below. </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">In my company we have \
3 Proxy servers. We are using Wire shark on these servers. </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">All are with the same \
configurations, using same adapters “BASP Virtual Adapter&quot;</span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
                style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"><br>
OS: Windows server 2003 (same patch) <br>
<br>
In 2 proxies WireShark is working fine.<br>
In one Proxy Server, the live lists of the capture interfaces are<span \
style="background:white"> not showing in Wire shark. On selecting the Interface List \
there is an error message shows &quot;There are no interfaces on which a capture can \
be done.&quot;</span></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;;background:white">In \
order to fix this, i tried:- </span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;;background:white">1. \
Restarted the NPF service. It didn&#39;t help me. </span><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;;background:white">2. I \
tried to edit the Interface list. But there is no interfaces displaying in &quot;Wire
shark Preferences - Profile&quot;. (Please see Preferences.png)</span><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"></span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal" style="margin-bottom:0.0001pt"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;;background:white">The \
details are</span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"></span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">1.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">the WinPcap version  </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;text-indent:9.75pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;;background:silver"><a \
href="http://www.winpcap.org/install/bin/WinPcap_4_1_2.exe" target="_blank"><span \
style="color:windowtext">WinPcap_4_1_2</span></a></span></i><i><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"></span></i></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;text-indent:9.75pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">2.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">The output of windump -D  </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">Please see Output \
Windump-D.rar</span></i><i><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"></span></i></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">3.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">The OS platform (Windows NT4, 2000...) and type \
(home, professional, x86 or x64...) </span></p>

<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">   <i><span \
style="background:silver">Windows server 2003 (x86)</span></i></span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">4.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">the network adapter(s) installed on the machine \
(type and model) </span></p>

<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;text-indent:9.75pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">BASP Virtual \
Adapter</span></i><i><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"></span></i></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;text-indent:9.75pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">5.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">The list of all the special networking software, \
such as firewalls and VPN clients that are installed on the machine.  </span></p>

<p style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">1.<span \
style="font-style:normal;font-size:7pt;line-height:normal;font-family:&#39;Times New \
Roman&#39;">       </span></span></i><i><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">Microsoft ISA Server \
</span></i></p>

<p style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">2.<span \
style="font-style:normal;font-size:7pt;line-height:normal;font-family:&#39;Times New \
Roman&#39;">       </span></span></i><i><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">F-Secure Antivirus for Windows \
Servers</span></i></p>

<p style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:72.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;"> </span></p>



<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:26.25pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><span \
style="font-family:&quot;Segoe UI&quot;,&quot;sans-serif&quot;">6.<span \
style="font-size:7pt;line-height:normal;font-family:&#39;Times New Roman&#39;">       \
</span></span><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">the problem you are encountering (possibly with the \
steps on how to reproduce it) </span></p>

<p class="MsoNormal" \
style="margin-top:0cm;margin-right:0cm;margin-bottom:0cm;margin-left:36.0pt;margin-bottom:.0001pt;line-height:12.75pt;background:white"><i><span \
style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;;background:silver">Just opened the Wireshark \
interface</span></i><i><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"></span></i></p>



<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">Any help is very much appreciated.</span></p>

<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;"> </span></p>

<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">Regards,</span></p>

<p class="MsoNormal"><span style="font-family:&quot;Segoe \
UI&quot;,&quot;sans-serif&quot;">Prajilal</span></p> </div><br><br \
clear="all"><div><br></div>-- <br>Regards,<div>Prajilal</div><br>

--bcaec552424229db1a04c48d42e7--


["Interface Error.png" (image/png)]
["Preferences.png" (image/png)]
["Output Windump-D.rar" (application/rar)]

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