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List: web4lib
Subject: Re: [WEB4LIB] Equipment lending question
From: Siciliano Luigi <Luigi.Siciliano () UNIBZ ! IT>
Date: 2016-12-02 11:58:33
Message-ID: VI1PR0701MB17764B6BFCA9304051F025A9868E0 () VI1PR0701MB1776 ! eurprd07 ! prod ! outlook ! com
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The University Library of Bozen-Bolzano in Northern Italy has recently launched a new \
service for loaning cloudbooks to our students. Our IT Department takes care of it \
and figured an interesting system. The devices are actually cloudbook rather than \
real laptops since at startup the system looks for a recognized Campus wireless \
network and the user is asked to log in. Outside the campus, log in doesn't work and \
the cloudbook is basically useless. After log in, a VMWare client starts and the User \
can choose an Image, maintained by our IT Dept, with the Operating System (Windows) \
and some basic software installed (browser, office suite etc.) plus those required by \
instructors for specific labs. Files created and edited by the user must therefore be \
saved either in the student's profile in the cloud or on a pen drive.
Some features of this system are:
· the cloudbooks does not have a ‘real' hard disk (just a small one for \
booting), nor a dvd reader and provides just 1 usb and 1 earphones plug. Each \
cloudbook is therefore cheap (less than 300 $) and not attractive as something that \
might be stolen and used or sold (we use currently Acer Aspire One Cloudbook \
AO1-431).
· we lend the cloudbooks for one day and without their power cords. The \
batteries are supposed to last about 10 hours. When we get the cloudbooks back, we \
put them in dedicated closets. There they are plugged in and recharged.
· everything is deleted at each login, since the user must load the Virtual \
Machine from scratch each time.
A limitation of the system is that, since a login to an Authentication system (LDAP \
in the past and now ADFS) is required, cloudbooks are available only for our enrolled \
students, regularly listed in our directory. External users of the Library, managed \
in our Integrated Library System, are for the time being excluded.
We started just a month ago so it's early to draw conclusions, but I thought that it \
was still worth sharing our limited experience in the list since the idea of using \
basic and battery powered cloudbooks seems promising and may perhaps mitigate many of \
the issues raised in the list (power cords stolen or damaged; laptops stolen etc.).
Best regards,
Luigi
---
Luigi Siciliano, PhD
Online Services & Resources
University Library of Bozen – Bolzano
Free University of Bozen - Bolzano
Universitätsplatz 1 Piazza UniversitÃ
I - 39100 Bozen / Bolzano
Tel. +39 0471 012 331
Fax +39 0471 012 309
E-mail: luigi.siciliano@unibz.it
www.unibz.it/library<http://www.unibz.it/library>
Find us in facebook<http://www.facebook.com/pages/Bozen-Bolzano-University-Library/98177960772>
https://twitter.com/unibzlibrary
http://instagram.com/libraryunibz
From: Web4Lib List [mailto:Web4Lib@listserv.uc.edu] On Behalf Of Munson, Doris
Sent: mercoledì 30 novembre 2016 17:45
To: WEB4LIB@LISTSERV.UC.EDU
Subject: Re: [WEB4LIB] Equipment lending question
EWU has checked out laptops for over 14 years. In case anyone is interested, here are \
some lessons learned the hard way.
· The longer the circulation period, the more likely it is that the laptop \
will come back damaged.
o We no longer allow equipment to circulate during intersessions because of the \
high probability of damage or loss.
· If you're a college or university, use intersession periods to update and \
recondition equipment.
· Overdue fines have to be high enough to encourage patrons to return the \
equipment on time.
o When we did hourly circulation, we started at $1/hour and finely had to raise it \
to $4/hour.
o We've become pretty hard-nosed about waiving fines.
· Equipment is in such high demand that it is not renewable and due dates \
are not extended.
· Overdue equipment goes to a lost status after being overdue 7 days. This \
really gets the student's attention
· Expect about 10% of laptops to be in repair at any one time. This \
percentage has been consistent through the years.
o When laptops are replaced at the four year mark, we keep about 20 of the better \
ones to use as "hot swaps" for when equipment goes into repair.
· The more equipment you have, the more likely it is your staff will start \
to have overuse injuries to their hands and arms from handling equipment. This is \
especially true if the laptops circulate for 2-4 hours. It's one of the reasons we \
went to daily circulation.
· We used to allow students to book laptops, but stopped when we migrated \
from Millennium to Alma. Booking was such a headache that we've never re-instated it.
· Patrons will find a way to play the system. Put appropriate policies in \
place to help prevent this.
· Have a form that the patron signs and acknowledges that they are \
responsible for any loss or damage to the equipment. This includes the fact that the \
replacement cost for equipment is at the full purchase price.
· Keep a close eye on your inventory. We lost a camera off the shelf; we \
haven't lost any equipment off the shelf since we started a daily inventory.
· Do not allow returned equipment to sit unattended on a counter for any \
length of time. We had a laptop stolen off the counter this way.
Hope that helps someone. For what it's worth, circulating is a major time investment \
and takes constant vigilance. Start as small as you can. We wouldn't be as large as \
we are now if it weren't for student demand and student support.
Best,
Doris
Doris M. Munson
Access Services Librarian
Eastern Washington University
(509) 359-6395
dmunson@ewu.edu<mailto:dmunson@ewu.edu>
From: Web4Lib List [mailto:Web4Lib@listserv.uc.edu] On Behalf Of DREW, WILFRED E JR \
CTR USAF AFMC AFRL/RIOSI
Sent: Tuesday, November 29, 2016 5:28 AM
To: WEB4LIB@LISTSERV.UC.EDU<mailto:WEB4LIB@LISTSERV.UC.EDU>
Subject: Re: [WEB4LIB] Equipment lending question
I did two presentation that might be of help for libraries considering laptops and \
wifi. They are from earlier this century but should still be valid for the most \
part. Here are the citations with links.
The Wireless Library<https://billdrewlibrarian.files.wordpress.com/2011/05/the-wireless-libraryjuly2003.ppt>." \
Capital District Library Council<http://www.cdlc.org/>, Albany, NY ; Central New York \
Library Resources Council<http://clrc.org/> , Syracuse, NY ;Metropolitan New York \
Library Resources Council<http://www.metro.org/> , New York, NY ; Northern New York \
Library Network<http://www.nnyln.org/>, Canton, NY ; Rochester Regional Library \
Council<http://www.rrlc.org/> , Rochester, NY; South Central Regional Library \
Council<http://www.scrlc.org/>, Ithaca, NY ; Western New York Library Resources \
Council<http://www.wnylrc.org/> , Buffalo, NY ; Southeastern New York Library \
Resources Council<http://www.senylrc.org/>, Highland, NY ; PALINET, Philadelphia, PA; \
South Eastern Massachusetts Library System, Lakeville, MA; Nassau Library System, \
Uniondale, NY. various dates 2001-2004.
"The Wireless Student In and Out of the Library: Experiences at SUNY Morrisville \
College Library<http://www.slideshare.net/BillDrew/sunyla-2001-the-wireless-student>." \
Presentation for Computers in Libraries 2001 (CIL2001); March15, 2001. Washington, \
DC. Also at SUNYLA Annual Conference, June 2001. Also at Conference on Instructional \
Technologies .May 2001.
Wilfred (Bill) Drew
Goldbelt C6
Technical Librarian
AFMC/AFRL/RIOSI
Mobile App: afrlrome.boopsie.com
Library Catalog: http://tinyurl.com/RomeTechLibraryCat
Databases Portal: http://tinyurl.com/RomeDB
Journals Portal: http://tinyurl.com/EPubF
Library Webpage: http://tinyurl.com/RomeSP
Rome Research Site
☎ (315) 330-7608
📧 Wilfred.Drew.ctr@us.af.mil<mailto:Wilfred.Drew.ctr@us.af.mil>
Library 📧 tech.library@us.af.mil<mailto:tech.library@us.af.mil>
______________________________________
The views expressed in this email are those of the author and do not
necessarily reflect the official policy or position of Goldbelt C6, the
Air Force, the Department of Defense, or the U.S. Government.
From: Web4Lib List [mailto:Web4Lib@listserv.uc.edu] On Behalf Of Phillip Whitford
Sent: Tuesday, November 29, 2016 6:23 AM
To: WEB4LIB@LISTSERV.UC.EDU<mailto:WEB4LIB@LISTSERV.UC.EDU>
Subject: Re: [WEB4LIB] Equipment lending question
Public Library = Cost Always an Issue. ☺ With our loss rate being so low it didn't \
seem to be cost effective to install tracking software. We didn't have any privacy \
concerns. If we start letting laptops go out of the library, which we are \
considering, we will install tracking software. We will tell patrons about it and it \
is up to them if it is a concern or not.
To be fair the staff handles the laptops more than the average patron. Most of the \
damage done by staff has been the result of closing power cords in cabinet doors or \
dropping the laptops. It doesn't happen a lot. I mentioned it to illustrate that \
patrons rarely damage our laptops. We started by having the laptops in mobile laptop \
storage carts. Staff didn't like them and often closed the doors on the laptops. We \
switched to vertical storage on open shelving. The laptops sit between metal file \
dividers which are bolted to the shelves. Cheaper than the carts and actually works \
better for us. Incidents of staff damaging power cords went way down.
Phillip B. Whitford
Associate Director
Braswell Memorial Library
Rocky Mount, NC
Opinions expressed are my own.
From: ALEXANDER Margaret [mailto:Margaret.Alexander@CI.EUGENE.OR.US]
Sent: Monday, November 28, 2016 3:16 PM
To: WEB4LIB@LISTSERV.UC.EDU<mailto:WEB4LIB@LISTSERV.UC.EDU>
Subject: Re: [WEB4LIB] Equipment lending question
Thanks, Philip.
Was cost the primary reason for not adopting the tracking software? Were there \
privacy concerns?
Can you elaborate on the issues of staff damaging equipment? Any suggestions on how \
to avoid that happening?
-Margaret
From: Web4Lib List [mailto:Web4Lib@listserv.uc.edu] On Behalf Of Phillip Whitford
Sent: Monday, November 28, 2016 3:41 AM
To: WEB4LIB@LISTSERV.UC.EDU<mailto:WEB4LIB@LISTSERV.UC.EDU>
Subject: Re: [WEB4LIB] Equipment lending question
We are a public library that has been lending laptops in-house for about 11 years. \
We have had two stolen, one was recovered. We hold the patron's library card and \
driver's license when they check out a laptop so in both theft cases we were able to \
inform the police. The patron had sold the laptop we didn't recover. We secure the \
laptops with Deep Freeze but don't use tracking software although we have \
experimented with it. If our loss rate was higher we would probably use it. As for \
software we just have Office and a couple of web browsers on the machines. We use \
Windows as the OS but are considering going to Chrome notebooks.
Once in a while a laptop gets damaged but the staff actually do more damage than \
patrons. Laptop power supplies do get damaged (the cords and connectors) and have \
also been lost and stolen. At least twice a patron has swapped a bad power supply for \
one of our good ones. We have to replace a power supply two or three times a year. \
Some of the issues with power supplies would be reduced if staff followed the check \
in procedures for laptops a bit better.
All in all it's a successful and popular service. If you would like more details \
please contact me.
Phillip B. Whitford
Associate Director
Braswell Memorial Library
Rocky Mount, NC
Opinions expressed are my own.
From: ALEXANDER Margaret [mailto:Margaret.Alexander@CI.EUGENE.OR.US]
Sent: Wednesday, November 23, 2016 9:57 PM
To: WEB4LIB@LISTSERV.UC.EDU<mailto:WEB4LIB@LISTSERV.UC.EDU>
Subject: [WEB4LIB] Equipment lending question
Hello folks,
We are looking into lending laptops to our patrons, and are wondering about loss \
rates. If you lend laptops or other equipment (GoPros, etc.) outside your library \
– or in-house use only, but have experienced losses – I would be glad to hear \
from you.
Thank you.
-Margaret
~~~~~~~~~~~~
Margaret Alexander
Librarian Manager, Technology & Facilities
Eugene Public Library
100 w. 10th Ave
Eugene, OR
541-682-6015
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<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The \
University Library of Bozen-Bolzano in Northern Italy has recently launched a new \
service for loaning cloudbooks to our students. Our IT Department takes care of it \
and figured an interesting system. The devices are actually cloudbook rather than \
real laptops since at startup the system looks for a recognized Campus wireless \
network and the user is asked to log in. Outside the campus, log in doesn't work and \
the cloudbook is basically useless. After log in, a VMWare client starts and the User \
can choose an Image, maintained by our IT Dept, with the Operating System (Windows) \
and some basic software installed (browser, office suite etc.) plus those required by \
instructors for specific labs. Files created and edited by the user must therefore be \
saved either in the student's profile in the cloud or on a pen \
drive.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Some \
features of this system are:<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">the \
cloudbooks does not have a ‘real' hard disk (just a small one for booting), nor a \
dvd reader and provides just 1 usb and 1 earphones plug. Each cloudbook is therefore \
cheap (less than 300 $) and not attractive as something that might be stolen and used \
or sold (we use currently Acer Aspire One Cloudbook AO1-431).<o:p></o:p></span></p> \
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">we \
lend the cloudbooks for one day and without their power cords. The batteries are \
supposed to last about 10 hours. When we get the cloudbooks back, we put them in \
dedicated closets. There they are plugged in and recharged.<o:p></o:p></span></p> <p \
class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol;color:#1F497D"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">everything \
is deleted at each login, since the user must load the Virtual Machine from scratch \
each time.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">A \
limitation of the system is that, since a login to an Authentication system (LDAP in \
the past and now ADFS) is required, cloudbooks are available only for our enrolled \
students, regularly listed in our directory. External users of the Library, managed \
in our Integrated Library System, are for the time being \
excluded.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We \
started just a month ago so it's early to draw conclusions, but I thought that it was \
still worth sharing our limited experience in the list since the idea of using basic \
and battery powered cloudbooks seems promising and may perhaps mitigate many of the \
issues raised in the list (power cords stolen or damaged; laptops stolen \
etc.).<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Best \
regards,<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Luigi<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">---<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><b><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">Luigi Siciliano, \
PhD</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#FF9900">Online \
Services & Resources <o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><b><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#FF9900">University \
Library of Bozen – Bolzano<o:p></o:p></span></b></p> <p class="MsoNormal" \
style="text-autospace:none"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:#FF9900">Free \
University of Bozen - Bolzano</span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">Universitätsplatz \
1 Piazza Università </span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">I - 39100 Bozen / \
Bolzano</span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">Tel. +39 0471 \
012 331</span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">Fax +39 0471 \
012 309</span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">E-mail: <u><span \
style="color:blue">luigi.siciliano@unibz.it</span></u></span><span lang="IT" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="IT" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif"> </span><span \
lang="IT" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:blue"><a \
href="http://www.unibz.it/library"><span \
style="color:blue">www.unibz.it/library</span></a><o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif">Find us in <a \
href="http://www.facebook.com/pages/Bozen-Bolzano-University-Library/98177960772"> \
<span style="color:blue">facebook</span></a></span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif"><a \
href="https://twitter.com/unibzlibrary"><span lang="EN-US" \
style="color:blue">https://twitter.com/unibzlibrary</span></a></span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" \
style="font-size:8.0pt;font-family:"Verdana",sans-serif"><a \
href="http://instagram.com/libraryunibz"><span lang="EN-US" \
style="color:blue">http://instagram.com/libraryunibz</span></a></span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:8.0pt;font-family:"Verdana",sans-serif"> </span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Web4Lib List \
[mailto:Web4Lib@listserv.uc.edu] <b>On Behalf Of </b>Munson, Doris<br>
<b>Sent:</b> mercoledì 30 novembre 2016 17:45<br>
<b>To:</b> WEB4LIB@LISTSERV.UC.EDU<br>
<b>Subject:</b> Re: [WEB4LIB] Equipment lending question<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">EWU has checked \
out laptops for over 14 years. In case anyone is interested, here are some lessons \
learned the hard way.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 \
lfo4"><![if !supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">The longer the \
circulation period, the more likely it is that the laptop will come back \
damaged.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo4"> <![if \
!supportLists]><span style="font-size:11.0pt;font-family:"Courier \
New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New \
Roman""> </span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">We no longer \
allow equipment to circulate during intersessions because of the high probability of \
damage or loss.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">If you're a \
college or university, use intersession periods to update and recondition equipment. \
<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Overdue fines \
have to be high enough to encourage patrons to return the equipment on \
time.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo4"> <![if \
!supportLists]><span style="font-size:11.0pt;font-family:"Courier \
New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New \
Roman""> </span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">When we did \
hourly circulation, we started at $1/hour and finely had to raise it to $4/hour. \
<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo4"> <![if \
!supportLists]><span style="font-size:11.0pt;font-family:"Courier \
New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New \
Roman""> </span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">We've become \
pretty hard-nosed about waiving fines. <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Equipment is in \
such high demand that it is not renewable and due dates are not \
extended.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Overdue equipment \
goes to a lost status after being overdue 7 days. This really gets the student's \
attention<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Expect about 10% \
of laptops to be in repair at any one time. This percentage has been consistent \
through the years.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="margin-left:72.0pt;text-indent:-18.0pt;mso-list:l0 level2 lfo4"> <![if \
!supportLists]><span style="font-size:11.0pt;font-family:"Courier \
New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New \
Roman""> </span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">When laptops are \
replaced at the four year mark, we keep about 20 of the better ones to use as "hot \
swaps" for when equipment goes into repair.<o:p></o:p></span></p> <p \
class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">The more \
equipment you have, the more likely it is your staff will start to have overuse \
injuries to their hands and arms from handling equipment. This is especially true if \
the laptops circulate for 2-4 hours. It's one of the reasons we went to daily \
circulation.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">We used to allow \
students to book laptops, but stopped when we migrated from Millennium to Alma. \
Booking was such a headache that we've never re-instated it.<o:p></o:p></span></p> <p \
class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Patrons will find \
a way to play the system. Put appropriate policies in place to help prevent this. \
<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Have a form that \
the patron signs and acknowledges that they are responsible for any loss or damage to \
the equipment. This includes the fact that the replacement cost for equipment is at \
the full purchase price.<o:p></o:p></span></p> <p class="MsoListParagraph" \
style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if !supportLists]><span \
style="font-size:11.0pt;font-family:Symbol"><span style="mso-list:Ignore"> ·<span \
style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Keep a close eye \
on your inventory. We lost a camera off the shelf; we haven't lost any equipment off \
the shelf since we started a daily inventory.<o:p></o:p></span></p> <p \
class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo4"><![if \
!supportLists]><span style="font-size:11.0pt;font-family:Symbol"><span \
style="mso-list:Ignore"> ·<span style="font:7.0pt "Times New \
Roman""> \
</span></span></span><![endif]><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Do not allow \
returned equipment to sit unattended on a counter for any length of time. We had a \
laptop stolen off the counter this way.<o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Hope that helps \
someone. For what it's worth, circulating is a major time investment and takes \
constant vigilance. Start as small as you can. We wouldn't be as large as we are now \
if it weren't for student demand and student support. <o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Best,<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Doris<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Doris M. \
Munson<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Access Services \
Librarian<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Eastern \
Washington University<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">(509) \
359-6395<o:p></o:p></span></p> <p class="MsoNormal"><a \
href="mailto:dmunson@ewu.edu"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">dmunson@ewu.edu</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="margin-left:72.0pt"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Web4Lib List \
[</span><a href="mailto:Web4Lib@listserv.uc.edu"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:Web4Lib@listserv.uc.edu</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">] <b>On Behalf Of \
</b>DREW, WILFRED E JR CTR USAF AFMC AFRL/RIOSI<br> <b>Sent:</b> Tuesday, November \
29, 2016 5:28 AM<br> <b>To:</b> </span><a href="mailto:WEB4LIB@LISTSERV.UC.EDU"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WEB4LIB@LISTSERV.UC.EDU</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br> \
<b>Subject:</b> Re: [WEB4LIB] Equipment lending question<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I \
did two presentation that might be of help for libraries considering laptops and \
wifi. They are from earlier this century but should still be valid for the \
most part. Here are the citations with links. <o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a \
href="https://billdrewlibrarian.files.wordpress.com/2011/05/the-wireless-libraryjuly2003.ppt">The \
Wireless Library</a><span style="color:#444444">." </span><a \
href="http://www.cdlc.org/" target="_blank" title="link to Capital District Library \
Council">Capital District Library Council</a><span style="color:#444444">, Albany, \
NY ; C</span><a href="http://clrc.org/" target="_blank" title="link to Central \
Library Resource Council ">entral New York Library Resources Council</a><span \
style="color:#444444"> , Syracuse, NY ;</span><a \
href="http://www.metro.org/" target="_blank" title="link to Metropolitan NY Library \
Resources Council">Metropolitan New York Library Resources Council</a><span \
style="color:#444444"> , New York, NY ; </span><a \
href="http://www.nnyln.org/" target="_blank" title="link to Northern NY Library \
Network">Northern New York Library Network</a><span style="color:#444444">, Canton, \
NY ; </span><a href="http://www.rrlc.org/" target="_blank" title="link to \
Rochester Regional Library Council">Rochester Regional Library Council</a><span \
style="color:#444444"> , Rochester, NY; </span><a \
href="http://www.scrlc.org/" target="_blank" title="link to South Central Regional \
Library Council">South Central Regional Library Council</a><span \
style="color:#444444">, Ithaca, NY ; </span><a \
href="http://www.wnylrc.org/" target="_blank" title="link to Western New York Library \
Resource Council">Western New York Library Resources Council</a><span \
style="color:#444444"> , Buffalo, NY ; </span><a \
href="http://www.senylrc.org/" target="_blank" title="link to Southeastern New York \
Library Resources Council">Southeastern New York Library Resources Council</a><span \
style="color:#444444">, Highland, NY ; PALINET, Philadelphia, PA; South \
Eastern Massachusetts Library System, Lakeville, MA; Nassau Library System, \
Uniondale, NY. various dates 2001-2004.</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#444444">"</span><a \
href="http://www.slideshare.net/BillDrew/sunyla-2001-the-wireless-student" \
target="_blank">The Wireless Student In and Out of the Library: Experiences at SUNY \
Morrisville College Library</a><span style="color:#444444">." Presentation for \
Computers in Libraries 2001 (CIL2001); March15, 2001. Washington, DC. Also at SUNYLA \
Annual Conference, June 2001. Also at Conference on Instructional Technologies .May \
2001.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Wilfred \
(Bill) Drew<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Goldbelt \
C6<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Technical \
Librarian<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">AFMC/AFRL/RIOSI<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Mobile \
App: </span><span style="font-family:"Trebuchet \
MS",sans-serif;color:black">afrlrome.boopsie.com</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library \
Catalog: </span><a \
href="http://tinyurl.com/RomeTechLibraryCat"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">http://tinyurl.com/RomeTechLibraryCat</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Databases \
Portal: </span><a href="http://tinyurl.com/RomeDB"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">http://tinyurl.com/RomeDB</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="DE" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Journals \
Portal: </span><a href="http://tinyurl.com/EPubF"><span lang="DE" \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">http://tinyurl.com/EPubF</span></a><span \
lang="DE" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library \
Webpage: </span><a href="http://tinyurl.com/RomeSP"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">http://tinyurl.com/RomeSP</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Rome \
Research Site<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"MS \
Gothic";color:#1F497D">☎</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> \
(315) 330-7608<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Segoe UI \
Symbol",sans-serif;color:#1F497D">📧</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><a href="mailto:Wilfred.Drew.ctr@us.af.mil"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Wilfred.Drew.ctr@us.af.mil</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library
</span><span style="font-size:11.0pt;font-family:"Segoe UI \
Symbol",sans-serif;color:#1F497D">📧</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">
</span><a href="mailto:tech.library@us.af.mil"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">tech.library@us.af.mil</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> \
<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">______________________________________<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The \
views expressed in this email are those of the author and do \
not<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">necessarily \
reflect the official policy or position of Goldbelt C6, the<o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Air \
Force, the Department of Defense, or the U.S. Government.<o:p></o:p></span></p> \
</div> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Web4Lib List \
[</span><a href="mailto:Web4Lib@listserv.uc.edu"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:Web4Lib@listserv.uc.edu</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">] <b>On Behalf Of \
</b>Phillip Whitford<br> <b>Sent:</b> Tuesday, November 29, 2016 6:23 AM<br>
<b>To:</b> </span><a href="mailto:WEB4LIB@LISTSERV.UC.EDU"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WEB4LIB@LISTSERV.UC.EDU</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br> \
<b>Subject:</b> Re: [WEB4LIB] Equipment lending question<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Public \
Library = Cost Always an Issue. </span><span \
style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> \
With our loss rate being so low it didn't seem to be cost effective to install \
tracking software. We didn't have any privacy concerns. If we start letting \
laptops go out of the library, which we are considering, we will install tracking \
software. We will tell patrons about it and it is up to them if it is a concern or \
not. <o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">To \
be fair the staff handles the laptops more than the average patron. Most of the \
damage done by staff has been the result of closing power cords in cabinet doors or \
dropping the laptops. It doesn't happen a lot. I mentioned it to illustrate that \
patrons rarely damage our laptops. We started by having the laptops in mobile laptop \
storage carts. Staff didn't like them and often closed the doors on the laptops. We \
switched to vertical storage on open shelving. The laptops sit between metal file \
dividers which are bolted to the shelves. Cheaper than the carts and actually \
works better for us. Incidents of staff damaging power cords went way down. \
<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Phillip \
B. Whitford<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Associate \
Director <o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Braswell \
Memorial Library<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Rocky \
Mount, NC<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Opinions \
expressed are my own.<o:p></o:p></span></p> </div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ALEXANDER \
Margaret [</span><a href="mailto:Margaret.Alexander@CI.EUGENE.OR.US"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:Margaret.Alexander@CI.EUGENE.OR.US</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">] <br>
<b>Sent:</b> Monday, November 28, 2016 3:16 PM<br>
<b>To:</b> </span><a href="mailto:WEB4LIB@LISTSERV.UC.EDU"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WEB4LIB@LISTSERV.UC.EDU</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br> \
<b>Subject:</b> Re: [WEB4LIB] Equipment lending question<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black">Thanks, \
Philip. <o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black">Was \
cost the primary reason for not adopting the tracking software? Were there \
privacy concerns?<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black">Can \
you elaborate on the issues of staff damaging equipment? Any suggestions on how \
to avoid that happening? <o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black">-Margaret<o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Web4Lib List \
[</span><a href="mailto:Web4Lib@listserv.uc.edu"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:Web4Lib@listserv.uc.edu</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">] <b>On Behalf Of \
</b>Phillip Whitford<br> <b>Sent:</b> Monday, November 28, 2016 3:41 AM<br>
<b>To:</b> </span><a href="mailto:WEB4LIB@LISTSERV.UC.EDU"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WEB4LIB@LISTSERV.UC.EDU</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br> \
<b>Subject:</b> Re: [WEB4LIB] Equipment lending question<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We \
are a public library that has been lending laptops in-house for about 11 years. \
We have had two stolen, one was recovered. We hold the patron's library \
card and driver's license when they check out a laptop so in both theft cases we \
were able to inform the police. The patron had sold the laptop we didn't recover. We \
secure the laptops with Deep Freeze but don't use tracking software although we have \
experimented with it. If our loss rate was higher we would probably use it. As \
for software we just have Office and a couple of web browsers on the machines. We use \
Windows as the OS but are considering going to Chrome notebooks. \
<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Once \
in a while a laptop gets damaged but the staff actually do more damage than patrons. \
Laptop power supplies do get damaged (the cords and connectors) and have also \
been lost and stolen. At least twice a patron has swapped a bad power supply for one \
of our good ones. We have to replace a power supply two or three times a year. \
Some of the issues with power supplies would be reduced if staff followed the check \
in procedures for laptops a bit better.<o:p></o:p></span></p> <p \
class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">All \
in all it's a successful and popular service. If you would like more details please \
contact me.<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Phillip \
B. Whitford<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Associate \
Director <o:p></o:p></span></p>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Braswell \
Memorial Library<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Rocky \
Mount, NC<o:p></o:p></span></p> <p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Opinions \
expressed are my own.<o:p></o:p></span></p> </div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> ALEXANDER \
Margaret [</span><a href="mailto:Margaret.Alexander@CI.EUGENE.OR.US"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">mailto:Margaret.Alexander@CI.EUGENE.OR.US</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">] <br>
<b>Sent:</b> Wednesday, November 23, 2016 9:57 PM<br>
<b>To:</b> </span><a href="mailto:WEB4LIB@LISTSERV.UC.EDU"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">WEB4LIB@LISTSERV.UC.EDU</span></a><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br> \
<b>Subject:</b> [WEB4LIB] Equipment lending question<o:p></o:p></span></p> </div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif">Hello folks, \
<o:p></o:p></span></p> </div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif">We are looking \
into lending laptops to our patrons, and are wondering about loss rates. If you \
lend laptops or other equipment (GoPros, etc.) outside your library – or in-house \
use only, but have experienced losses – I would be glad to hear from you. \
<o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif">Thank \
you.<o:p></o:p></span></p> </div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif">-Margaret<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">~~~~~~~~~~~~</span><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Margaret \
Alexander</span></i><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Librarian \
Manager, Technology & Facilities</span></i><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Eugene Public \
Library</span></i><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">100 w. \
10</span></i><i><sup><span \
style="font-size:7.5pt;font-family:"Calibri",sans-serif">th</span></sup></i><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> \
Ave</span></i><span style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">Eugene, \
OR</span></i><span style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><i><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif">541-682-6015</span></i><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span \
style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span \
style="font-size:11.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
</div>
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<p class="MsoNormal"><span \
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