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List:       vnc-list
Subject:    RE: VNC-List digest, Vol 1 #1363 - 29 msgs
From:       "James Weatherall" <jnw () realvnc ! com>
Date:       2005-05-24 15:56:05
Message-ID: 200505241556.j4OFu5v17623 () realvnc ! com
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Geoff,

Upgrading the viewer installation will only affect the native Windows VNC
Viewer, not the Java Viewer, so that fact that you've suddenly started
getting errors from both indicates that something else must have also been
changed at the time that you upgraded, that has broken things in some way.

When you get Connection Reset By Peer errors, check the Application Event
Log on the server computer, which will contain log entries from WinVNC4
describing the reason for the disconnect.

Cheers,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: vnc-list-admin@realvnc.com 
> [mailto:vnc-list-admin@realvnc.com] On Behalf Of Geoff Urban
> Sent: 24 May 2005 16:05
> To: vnc-list@realvnc.com
> Subject: Re: VNC-List digest, Vol 1 #1363 - 29 msgs
> 
> Wez,
> 
> I only upgraded the realvnc viewer, on w2k.  These errors are 
> happening
> during a session, after about 10 to 20 minutes of use.  Sometimes I am
> interacting, and sometimes I am not.  Both the java client 
> and the realvnc
> standalone client give these errors.  I have not tried 
> loading the java
> client from the command line, only from internet explorer, 
> but I am fairly
> certain that the problem lies elsewhere, because the errors seem to be
> saying the same thing.  I looked around in the log files a 
> bit more since
> the last time I wrote, and there isn't anything special 
> written in them that
> might help.
> 
> My previous version of the realvnc client did not give me any 
> errors, or any
> trouble otherwise even, it was great.
> 
> > Message: 28
> > From: "James Weatherall" <jnw@realvnc.com>
> > To: "'Geoff Urban'" <gurban@shaw.ca>, <vnc-list@realvnc.com>
> > Subject: RE: Connection Reset (10054) error. good and bad news.
> > Date: Tue, 24 May 2005 11:21:49 +0100
> > Organization: RealVNC Ltd.
> >
> > Geoff,
> >
> > So it is your server that you have upgrade to VNC 4.1.1, or 
> your viewer,
> or
> > both?  Are you interacting with the VNC session when you 
> get this error?
> >
> > Cheers,
> >
> > Wez @ RealVNC Ltd.
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