'Re: [Veritas-bu] Strange behaviour on 6.5.6 - Fixed'

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List: veritas-bu
Subject: Re: [Veritas-bu] Strange behaviour on 6.5.6 - Fixed
From: nbuser <nbuser () live ! com>
Date: 2011-06-29 13:55:00
Message-ID: BLU0-SMTP99A23DAF0E401226EB0B5BBE590 () phx ! gbl
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Thanks Patrick for the resolution.

On Wed, Jun 29, 2011 at 7:06 PM, Patrick
<netbackup@whelan-consulting.co.uk>wrote:

> In case anyone is interested. We basically fixed the problem by rebooting
> one of the media servers. It appears that it was having intermittent
> difficult, or perhaps one way, communication with the master server. The
> master server was unable to empty it queue (forgotten the name) L so it
> looked like everything was hung.****
>
> We found the problem from two different angles by two different people.**=
*
> *
>
> On the media server we saw very slow responses to vmoprcmd and tpconfig
> (among others). The most interesting thing was that the media server coul=
d
> ping the physical master server but not the virtual (it=92s clustered, bo=
th on
> same subnet). However the master server could ping the media server and
> other media servers had no problem pinging both. After the reboot, the
> medias server was able to ping both. L****
>
> From another angle but in parallel someone ran some analysis tools on the
> master server and determined the above queue problem. After rebooting the
> medias server (it had been up for 45 days (Linux)) everything worked find=
.
> We went from a success rate of 65% to 80% (on a good day) to 95% the firs=
t
> night of the fix and 99% last night.****
>
> This was all because of one errant media server out of 60. L****
>
> ** **
>
> Regards,****
>
>  ****
>
> Patrick Whelan****
>
> VERITAS Certified NetBackup Support Engineer for UNIX.****
>
> VERITAS Certified NetBackup Support Engineer for Windows.****
>
> ** **
>
> netbackup@whelan-consulting.co.uk****
>
> ** **
>
> ** **
>
> _______________________________________________
> Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
> http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>

[Attachment #5 (text/html)]

Thanks Patrick for the resolution. <div class="gmail_quote">On Wed, Jun 29, \
2011 at 7:06 PM, Patrick &lt;<a \
href="mailto:netbackup@whelan-consulting.co.uk">netbackup@whelan-consulting.co.uk</a>&gt; \
wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, \
204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div link="blue" \
vlink="purple" lang="EN-GB"><div>In case anyone is interested. \
We basically fixed the problem by rebooting one of the media servers. It appears that \
it was having intermittent difficult, or perhaps one way, communication with the \
master server. The master server was unable to empty it queue (forgotten the name) \
L so it looked like everything was \
hung. We found the problem from two different \
angles by two different people.On the media \
server we saw very slow responses to vmoprcmd and tpconfig (among others). The most \
interesting thing was that the media server could ping the physical master server but \
not the virtual (it’s clustered, both on same subnet). However the master server \
could ping the media server and other media servers had no problem pinging both. \
After the reboot, the medias server was able to ping both. L From another angle but in \
parallel someone ran some analysis tools on the master server and determined the \
above queue problem. After rebooting the medias server (it had been up for 45 days \
(Linux)) everything worked find. We went from a success rate of 65% to 80% (on a good \
day) to 95% the first night of the fix and 99% last night. This was all because of one errant media server out of 60. L Regards, Patrick \
Whelan VERITAS Certified NetBackup Support Engineer for \
UNIX.VERITAS Certified NetBackup Support Engineer for \
Windows. <a \
href="mailto:netbackup@whelan-consulting.co.uk" target="_blank">netbackup@whelan-consulting.co.uk</a> \
 \
</div></div> _______________________________________________ \
Veritas-bu maillist - <a \
href="mailto:Veritas-bu@mailman.eng.auburn.edu">Veritas-bu@mailman.eng.auburn.edu</a> 
 <a href="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu" \
target="_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</a> \
 </blockquote></div>

_______________________________________________
Veritas-bu maillist  -  Veritas-bu@mailman.eng.auburn.edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

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