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List: veritas-bu
Subject: Re: [Veritas-bu] FW: SL8500's and ACSLS and Caps
From: "Scott Jacobson" <SJACOBSO () novell ! com>
Date: 2009-06-25 21:33:58
Message-ID: 4A4398E60200003E00091C9D () lucius ! provo ! novell ! com
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Steve,
Yes this was a problem, but it was along time ago with a earlier
firmware version of the library controller.
If your FRS build version is 3.98b (4.42.92) you shouldn't be seeing
this issue.
-sj
PS: I still see this on occasion but it's only when the CAPs are in use
beyond the timeout values mentioned on an earlier e-mail thread is this
forum.
>>> "Hudson, Steve" <Steve.Hudson@ironmountain.com> 6/25/2009 1:22 PM
>>>
Ooops used wrong email first time*.
Steve Hudson
Enterprise Storage
Iron Mountain
745 Atlantic Ave
Boston, MA 02111
Phone: (617) 535-2849
steve.hudson@ironmountain.com
Visit the new www.ironmountain.com
Tour Iron Mountain
From:Hudson, Steve
Sent: Thursday, June 25, 2009 2:04 PM
To: veritas-bu-request@mailman.eng.auburn.edu
Subject: SL8500's and ACSLS and Caps
We have 2 SL8500*s and we are running ACSLS 7.1 . We have been seeing
for quite some time now the Cap on the SL8500 locking up and it can only
be *unlocked* by using the ACSLS vary off/on command with the Force
option. This happens intermittently during Ejects and also Injects.. Now
we use a home grown script to do the Ejects so the script could be part
of the cause but on Injects neither a Script or any Netbackup commands
are used so it is purely an SL8500/ACSLS issue. For those of you running
Netbackup 6.5.x with ACSLS 7.1 and SL8500*s have you seen any behavior
like this?? Are we the only ACSLS shop seeing these types of locks with
the SL8500*s ??? Thanks in advance for any input you guru*s can
provide**
Steve Hudson
Enterprise Storage
Iron Mountain
745 Atlantic Ave
Boston, MA 02111
Phone: (617) 535-2849
steve.hudson@ironmountain.com
Visit the new www.ironmountain.com
Tour Iron Mountain
The information contained in this email message and its attachments is
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<BODY lang=EN-US style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma" vLink=purple \
link=blue> <DIV>Steve,</DIV>
<DIV> </DIV>
<DIV>Yes this was a problem, but it was along time ago with a earlier firmware \
version of the library controller.</DIV> <DIV> </DIV>
<DIV>If your FRS build version is 3.98b (4.42.92) you shouldn't be seeing this \
issue.</DIV> <DIV> </DIV>
<DIV>-sj</DIV>
<DIV> </DIV>
<DIV>PS: I still see this on occasion but it's only when the CAPs are in use beyond \
the timeout values mentioned on an earlier e-mail thread is this \
forum.<BR><BR>>>> "Hudson, Steve" <Steve.Hudson@ironmountain.com> \
6/25/2009 1:22 PM >>><BR></DIV> <DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial">Ooops used wrong email first \
time..<o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial color=navy \
size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: \
Arial"><o:p> </o:p></SPAN></FONT></P> <DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial"><BR>Steve Hudson<BR><st1:City w:st="on"><st1:place \
w:st="on">Enterprise</st1:place></st1:City> Storage<BR><st1:place \
w:st="on"><st1:PlaceName w:st="on">Iron</st1:PlaceName> <st1:PlaceType \
w:st="on">Mountain</st1:PlaceType></st1:place><BR><st1:Street w:st="on"><st1:address \
w:st="on">745 Atlantic Ave</st1:address></st1:Street><BR><st1:place \
w:st="on"><st1:City w:st="on">Boston</st1:City>, <st1:State w:st="on">MA</st1:State> \
<st1:PostalCode w:st="on">02111</st1:PostalCode></st1:place><BR>Phone: (617) \
535-2849<o:p></o:p></SPAN></FONT></P> <DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P></DIV> <P \
class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial"><A \
href="mailto:steve.hudson@ironmountain.com">steve.hudson@ironmountain.com</A><o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P></DIV> <P \
class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; \
COLOR: navy; FONT-FAMILY: Arial"><BR>Visit the new <A \
href="http://www.ironmountain.com">www.ironmountain.com</A><BR> \
<st1:place w:st="on"><st1:PlaceName w:st="on">Tour</st1:PlaceName> <st1:PlaceName \
w:st="on">Iron</st1:PlaceName> <st1:PlaceType \
w:st="on">Mountain</st1:PlaceType></st1:place></SPAN></FONT><o:p></o:p></P></DIV> \
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New Roman" size=3><SPAN style="FONT-SIZE: 12pt"> <HR tabIndex=-1 align=center \
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; \
FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma \
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Hudson, Steve <BR><B><SPAN \
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, June 25, 2009 2:04 \
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> \
veritas-bu-request@mailman.eng.auburn.edu<BR><B><SPAN style="FONT-WEIGHT: \
bold">Subject:</SPAN></B> SL8500's and ACSLS and Caps \
</SPAN></FONT><o:p></o:p></P></DIV> <P class=MsoNormal><FONT face="Times New Roman" \
size=3><SPAN style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P> <P \
class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: \
Arial">We have 2 SL8500's and we are running ACSLS 7.1 . We have been seeing \
for quite some time now the Cap on the SL8500 locking up and it can only be \
"unlocked" by using the ACSLS vary off/on command with the Force option. This happens \
intermittently during Ejects and also Injects.. Now we use a home grown script to do \
the Ejects so the script could be part of the cause but on Injects neither a Script \
or any Netbackup commands are used so it is purely an SL8500/ACSLS issue. For those \
of you running Netbackup 6.5.x with ACSLS 7.1 and SL8500's have you seen any behavior \
like this?? Are we the only ACSLS shop seeing these types of locks with the SL8500's \
??? Thanks in advance for any input you guru's can \
provide..<o:p></o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: \
Arial"><o:p> </o:p></SPAN></FONT></P> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><BR>Steve \
Hudson<BR><st1:place w:st="on"><st1:City w:st="on">Enterprise</st1:City></st1:place> \
Storage<BR><st1:place w:st="on"><st1:PlaceName w:st="on">Iron</st1:PlaceName> \
<st1:PlaceType w:st="on">Mountain</st1:PlaceType></st1:place><BR><st1:Street \
w:st="on"><st1:address w:st="on">745 Atlantic \
Ave</st1:address></st1:Street><BR><st1:place w:st="on"><st1:City \
w:st="on">Boston</st1:City>, <st1:State w:st="on">MA</st1:State> <st1:PostalCode \
w:st="on">02111</st1:PostalCode></st1:place><BR>Phone: (617) \
535-2849<o:p></o:p></SPAN></FONT></P> <DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: \
Arial"> <o:p></o:p></SPAN></FONT></P></DIV> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><A \
href="mailto:steve.hudson@ironmountain.com">steve.hudson@ironmountain.com</A><o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: \
Arial"> <o:p></o:p></SPAN></FONT></P></DIV> <P class=MsoNormal><FONT face=Arial \
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><BR>Visit the new <A \
href="http://www.ironmountain.com">www.ironmountain.com</A><BR> \
<st1:place w:st="on"><st1:PlaceName w:st="on">Tour</st1:PlaceName> <st1:PlaceName \
w:st="on">Iron</st1:PlaceName> <st1:PlaceType \
w:st="on">Mountain</st1:PlaceType></st1:place></SPAN></FONT><o:p></o:p></P> <P \
class=MsoNormal><FONT face="Times New Roman" size=3><SPAN style="FONT-SIZE: \
12pt"><o:p> </o:p></SPAN></FONT></P></DIV> <P>
<HR SIZE=1>
<P></P>
<P><STRONG>The information contained in this email message and its attachments is \
intended only for the private and confidential use of the recipient(s) named above, \
unless the sender expressly agrees otherwise. Transmission of email over the Internet \
is not a secure communications medium. If you are requesting or have requested the \
transmittal of personal data, as defined in applicable privacy laws by means of email \
or in an attachment to email you must select a more secure alternate means of \
transmittal that supports your obligations to protect such personal data. If the \
reader of this message is not the intended recipient and/or you have received this \
email in error, you must take no action based on the information in this email and \
you are hereby notified that any dissemination, misuse, copying, or disclosure of \
this communication is strictly prohibited. If you have received this communication in \
error, please notify us immediately by email and delete the original message. \
</STRONG></P></BODY></HTML>
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