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List:       veritas-bu
Subject:    [Veritas-bu] Error code 1; failure reading file.
From:       "Kenneth Lund" <kenneth.lund () opensystems ! no>
Date:       2002-01-31 14:36:39
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Hi guys!

I'm having some problems with a client which allways return a status code 1.
The server i a NT4/sp6 machine and the client a win2k. OTM is installed,
with default settings. I'm running Netbackup Business server 3.4, with no
patches installed.
The problems log show:

from client nt351: ERR - failure reading file: C:\WINNT\system32\jgaw400.dll
(WIN32 5: Access is denied. )
from client nt351: ERR - failure reading file: C:\WINNT\system32\jgsh400.dll
(WIN32 5: Access is denied. )
from client nt351: ERR - failure reading file:
C:\WINNT\system32\Macromed\Flash\swflash.ocx (WIN32 5: Access is denied. )
from client nt351: ERR - failure reading file:
C:\WINNT\system32\mui\0409\hhctrlui.dll (WIN32 5: Access is denied. )
Error	1	backup of client nt351 exited with status 1 (the requested operation
was partially successful)

It's always the same 4 files that Netbackup will not backup. It looks to me
that the files are locked by some process. I thought the OTM would handle
that, but...

I could offcourse exlude the files, but my customer don't think much of that
idea. Any tips??!?!?

Best Regards

Kenneth Lund
Open Systems Technologies AS
Gml. Drammensvei 48
1369 Stabekk
Norway
Tlf: +47 67111856  Mob: +47 97684049


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