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List:       ubuntu-users
Subject:    Unable to install HP AiO Ink Advantage 3835 on Ubuntu 14.04
From:       Amichai Rotman <amichai () iglu ! org ! il>
Date:       2016-02-03 16:59:18
Message-ID: CAD_ZK67OsX==13W9eZrsJfS43MBqgQ86rM0=OgsuN4nLhrbF1g () mail ! gmail ! com
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[Attachment #2 (multipart/alternative)]


Hi All,

 I've installed Ubuntu on my friend laptop a few month ago. All went great
and he was very happy with it.
Two days ago he went out and bought an AiO HP 3835 - without consulting me
first.

I've been trying to make it work since then...

This is what I've done:


   1. I went to the Printers in the System Settings.
   2. I waited for the Printer to show up and clicked on it (connected via
   USB).
   3. I chose HP for the manufacturer.
   4. The printer's specific model is not on the list, only 3022 or 3040...
   5. I looked it up on the HPLIP page and it shows up as supported.


   - The printer shows up in 'lsusb'.
   - When I try to run 'hp-probe' or 'hp-setup' it immediately claims it
   cannot locate any device...

I am very frustrated. How can I obtain the specific models' PPD file?

Trying to search for the Linux driver on HP's Website refers me to HPLIP!

I am afraid to ask my friend to replace the printer, because he might blame
Linux in general and ask to switch back to Windows(!)...

Please help!

Amichai.

[Attachment #5 (text/html)]

<div dir="rtl"><div class="gmail_default" style="font-size:small" dir="ltr">Hi \
All,</div><div class="gmail_default" style="font-size:small" dir="ltr"><br></div><div \
class="gmail_default" style="font-size:small" dir="ltr">  I&#39;ve installed Ubuntu \
on my friend laptop a few month ago. All went great and he was very happy with it.  \
</div><div class="gmail_default" style="font-size:small" dir="ltr">Two days ago he \
went out and bought an AiO HP 3835 - without consulting me first.  </div><div \
class="gmail_default" style="font-size:small" dir="ltr"><br></div><div \
class="gmail_default" style="font-size:small" dir="ltr">I&#39;ve been trying to make \
it work since then...</div><div class="gmail_default" style="font-size:small" \
dir="ltr"><br></div><div class="gmail_default" style="font-size:small" dir="ltr">This \
is what I&#39;ve done:</div><div class="gmail_default" style="font-size:small" \
dir="ltr"><br></div><div class="gmail_default" style="font-size:small" \
dir="ltr"><ol><li>I went to the Printers in the System Settings.<br></li><li>I waited \
for the Printer to show up and clicked on it (connected via USB).</li><li>I chose HP \
for the manufacturer.</li><li>The printer&#39;s specific model is not on the list, \
only 3022 or 3040...</li><li>I looked it up on the HPLIP page and it shows up as \
supported.  </li></ol><div><ul><li>The printer shows up in \
&#39;lsusb&#39;.</li><li>When I try to run &#39;hp-probe&#39; or &#39;hp-setup&#39; \
it immediately claims it cannot locate any device...  </li></ul></div><div>I am very \
frustrated. How can I obtain the specific models&#39; PPD \
file?</div><div><br></div><div>Trying to search for the Linux driver on HP&#39;s \
Website refers me to HPLIP!</div><div><br></div><div>I am afraid to ask my friend to \
replace the printer, because he might blame Linux in general and ask to switch back \
to Windows(!)...</div><div><br></div><div>Please \
help!</div><div><br></div><div>Amichai.</div></div></div>



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