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List:       trac
Subject:    Re: [Trac] set resolution on ticket create
From:       Ryan Ollos <rjollos () gmail ! com>
Date:       2015-01-21 15:19:31
Message-ID: CA+BGpn_Udp40FPsdCpdNr8rT_959_VqiTCXCN0vi1+oW65XLAg () mail ! gmail ! com
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On Wed, Jan 21, 2015 at 3:36 AM, Sharif Uddin <shorif2000@gmail.com> wrote:

> Hello
> 
> 
> I would like to set resolution to "Submitted" when a ticket is created.
> how can i do this?
> 


The resolution is usually tied to the closed state. I think you probably
mean that you would like the ticket to be in the Submitted state on
creation, rather than the New state. That is supported in Trac 1.1.3 (1),
but you should only run a development if you are very comfortable
administering Trac. In the meantime, TicketCreationStatusPlugin (2) may
help you.

(1) http://trac.edgewall.org/ticket/2045
(2) http://trac-hacks.org/wiki/TicketCreationStatusPlugin

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[Attachment #3 (text/html)]

<div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">On Wed, Jan 21, 2015 \
at 3:36 AM, Sharif Uddin <span dir="ltr">&lt;<a href="mailto:shorif2000@gmail.com" \
target="_blank">shorif2000@gmail.com</a>&gt;</span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid \
rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello<br>  <br><br>I would like to \
set resolution to &quot;Submitted&quot; when a ticket is created. how can i do \
this?<span class=""><font \
color="#888888"><br></font></span></div></blockquote><div><br><br></div><div>The \
resolution is usually tied to the closed state. I think you probably mean that you \
would like the ticket to be in the Submitted state on creation, rather than the New \
state. That is supported in Trac 1.1.3 (1), but you should only run a development if \
you are very comfortable administering Trac. In the meantime, \
TicketCreationStatusPlugin (2) may help you.<br><br>(1) <a \
href="http://trac.edgewall.org/ticket/2045">http://trac.edgewall.org/ticket/2045</a><br>(2) \
<a href="http://trac-hacks.org/wiki/TicketCreationStatusPlugin">http://trac-hacks.org/wiki/TicketCreationStatusPlugin</a><br></div></div></div></div>


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