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List: trac
Subject: Re: [Trac] Project hierarchy
From: Thomas Richter <tomselektropost () googlemail ! com>
Date: 2010-10-31 6:34:28
Message-ID: 73DCC980-2CA4-4735-9546-D3F78A462FF6 () gmail ! com
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Hi Nikos,
you may want to upgrade to 0.12, organize all clients within one Trac instance, use \
AccountManagerPlugin instead of Basic Authentication for login, and manage the \
clients' permissions with FineGrainedPageAuthzEditorPlugin.
Best regards,
Thomas
Am 30.10.2010 um 08:11 schrieb "Nikos Balkanas" <nbalkanas@gmail.com>:
> Hi,
>
> I would like to implement the following hierarchical scheme for our application \
> support:
> /Client1
> /Product /Client2
> /Client3
>
> Where all internal company support people would access from /product and would be \
> able to enter any clients ticket projects without extra authentication. Clients \
> would have access only to their respective ticketing venues.
> This might seem complicated, but necessary, since we recently discovered that Trac \
> cannot keep open with the same credentials more than 1 project at the same time. \
> Our support personnel, need to have access to all clients' tickets and would like \
> to work with mutlitple clients at a time from the same workstation. This doesn't \
> seem possible with current Trac (we use 11.6). Any time I am logged to a Client1 \
> ticketing project and open Client2, I am logged off Client1 due to Cookie \
> restrictions.
> Is this possible? If not any pointers as to what code should we look to implement \
> it?
> Thanks,
> Nikos Balkanas
>
>
> --
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[Attachment #3 (unknown)]
<html><body bgcolor="#FFFFFF"><div>Hi Nikos,</div><div><br></div><div>you may want to \
upgrade to 0.12, organize all clients within one Trac instance, use \
AccountManagerPlugin instead of Basic Authentication for login, and manage the \
clients' permissions with <font class="Apple-style-span" face="arial, helvetica, \
sans-serif" size="4"><span class="Apple-style-span" style="font-size: 15px; \
-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); \
-webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); \
-webkit-composition-frame-color: rgba(77, 128, 180, \
0.230469);">FineGrainedPageAuthzEditorPlugin.</span></font></div><div><font \
class="Apple-style-span" face="arial, helvetica, sans-serif" size="4"><span \
class="Apple-style-span" style="font-size: 15px; -webkit-tap-highlight-color: \
rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, \
0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, \
0.230469);"><br></span></font></div><div><font class="Apple-style-span" face="arial, \
helvetica, sans-serif" size="4"><span class="Apple-style-span" style="font-size: \
15px; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); \
-webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); \
-webkit-composition-frame-color: rgba(77, 128, 180, 0.230469);">Best \
regards,</span></font></div><div><font class="Apple-style-span" face="arial, \
helvetica, sans-serif" size="4"><span class="Apple-style-span" style="font-size: \
15px; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); \
-webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); \
-webkit-composition-frame-color: rgba(77, 128, 180, \
0.230469);">Thomas<br></span></font><br>Am 30.10.2010 um 08:11 schrieb "Nikos \
Balkanas" <<a href="mailto:nbalkanas@gmail.com">nbalkanas@gmail.com</a>>:<br><br></div><div></div><blockquote \
type="cite"><div><span>Hi,</span><br><span></span><br><span>I would like to implement \
the following hierarchical scheme for our application \
support:</span><br><span></span><br><span> \
/Client1</span><br><span>/Product \
/Client2</span><br><span> \
/Client3</span><br><span></span><br><span>Where \
all internal company support people would access from /product and would be able to \
enter any clients ticket projects without extra authentication. Clients would have \
access only to their respective ticketing \
venues.</span><br><span></span><br><span>This might seem complicated, but necessary, \
since we recently discovered that Trac cannot keep open with the same credentials \
more than 1 project at the same time. Our support personnel, need to have access to \
all clients' tickets and would like to work with mutlitple clients at a time from the \
same workstation. This doesn't seem possible with current Trac (we use 11.6). Any \
time I am logged to a Client1 ticketing project and open Client2, I am logged off \
Client1 due to Cookie restrictions.</span><br><span></span><br><span>Is this \
possible? If not any pointers as to what code should we look to implement \
it?</span><br><span></span><br><span>Thanks,</span><br><span>Nikos \
Balkanas</span><br><span></span><br><span></span><br><span>-- </span><br><span>You \
received this message because you are subscribed to the Google Groups "Trac Users" \
group.</span><br><span>To post to this group, send email to <a \
href="mailto:trac-users@googlegroups.com">trac-users@googlegroups.com</a>.</span><br><span>To \
unsubscribe from this group, send email to <a \
href="mailto:trac-users+unsubscribe@googlegroups.com">trac-users+unsubscribe@googlegroups.com</a>.</span><br><span>For \
more options, visit this group at <a \
href="http://groups.google.com/group/trac-users?hl=en">http://groups.google.com/group/ \
trac-users?hl=en</a>.</span><br><span></span><br><span></span><br></div></blockquote></body></html>
<p></p>
-- <br />
You received this message because you are subscribed to the Google Groups "Trac \
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For more options, visit this group at \
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