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List: thin
Subject: [THIN] Re: Re : Re: deconstructing printing
From: Greg Reese <gareese () gmail ! com>
Date: 2012-06-04 23:57:34
Message-ID: -194973960451805546 () unknownmsgid
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She's fine from another workstation or from a new profile on her existing
workstation. I'll double check it though.
On Jun 4, 2012, at 6:52 PM, Joe Shonk <joe.shonk@gmail.com> wrote:
Yes, but there could be and orphaned profile and it could be interfering.
Joe
On Mon, Jun 4, 2012 at 4:28 PM, Greg Reese <gareese@gmail.com> wrote:
> Mandatory profiles on the server.
>
>
>
> On Jun 4, 2012, at 6:04 PM, "julien, Sybille" <sybille_juls@yahoo.com>
> wrote:
>
>
> Have you check local profiles on the XenApp server ? This kind of proble=
m
> usually happen when you have corrupted profile not correctly unloaded...
>
> Julien
>
> ------------------------------
> *De :* "Raffensberger, Stephen D" <sraffens@produban.us>
> *=C0 :* "thin@freelists.org" <thin@freelists.org>
> *Envoy=E9 le :* lundi 4 juin 2012 20h24
> *Objet :* [THIN] Re: deconstructing printing
>
> Hi Greg,
>
> I usually resolve issues like this by ripping out all the user's printers
> and their drivers and then recreating them.
>
> Produban | Santander
>
> Steve Raffensberger
> Produban US
> sraffens@produban.us
> -----Original Message-----
> From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On
> Behalf Of Greg Reese
> Sent: Monday, June 04, 2012 2:11 PM
> To: Thin
> Subject: [THIN] deconstructing printing
>
> I am trying to tear apart the various things controlling client printing.
>
> I've got a user that can't print when she logs into a Windows 2003
> server running XenApp 4.5. She's fine from another workstation, other
> users are fine on her workstation, she works on her workstation with a
> new profile. She prints fine when logged into other servers.
>
> Seems like this should be fixable without blowing away her profile.
>
> we uninstalled her ICA client, deleted the Citrix folder from Program
> Files, all the traces in Documents and settings, all the Citrix
> registry keys in HKCU/Software and HKLM/Software
>
> Then reinstalled the 3.1 receiver (the 3.2 receiver doesn't work at
> all for us) fresh and clean.
>
> Same exact results.
>
> Citrix printing policies are the same for all servers involved.
> Printer driver versions match on all servers involved.
>
> I'm not above having new profile be the answer, but it seems like
> there should be something to flush out to fix it in the current one
> without the hassle of nuking the profile.
>
> Greg
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>
>
>
[Attachment #3 (text/html)]
<html><head></head><body bgcolor="#FFFFFF"><div>She's fine from another \
workstation or from a new profile on her existing workstation. I'll double check \
it though. <br><br><br></div><div><br>On Jun 4, 2012, at 6:52 PM, Joe Shonk <<a \
href="mailto:joe.shonk@gmail.com">joe.shonk@gmail.com</a>> wrote:<br> \
<br></div><div></div><blockquote type="cite"><div>Yes, but there could be and \
orphaned profile and it could be interfering.<div><br></div><div>Joe<br><br><div \
class="gmail_quote">On Mon, Jun 4, 2012 at 4:28 PM, Greg Reese <span dir="ltr"><<a \
href="mailto:gareese@gmail.com" target="_blank">gareese@gmail.com</a>></span> \
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><div bgcolor="#FFFFFF"><div>Mandatory profiles on the server. \
<br><br><br></div><div><br>On Jun 4, 2012, at 6:04 PM, "julien, Sybille" \
<<a href="mailto:sybille_juls@yahoo.com" \
target="_blank">sybille_juls@yahoo.com</a>> wrote:<br>
<br></div><div></div><blockquote type="cite"><div><div \
style="font-size:12pt;font-family:times new roman,new \
york,times,serif"><div><span><br></span></div><div> Have you check local profiles on \
the XenApp server ? This kind of problem usually happen when you have corrupted \
profile not correctly unloaded... </div>
<div><br></div><div><img src="cid:"> Julien <br></div><div><br><blockquote \
style="border-left:2px solid \
rgb(16,16,255);margin-left:5px;margin-top:5px;padding-left:5px"> <div \
style="font-size:12pt;font-family:'times new roman','new \
york',times,serif">
<div style="font-size:12pt;font-family:'times new roman','new \
york',times,serif"> <div dir="ltr"> <font face="Arial"> <hr size="1"> <b><span \
style="font-weight:bold">De :</span></b> "Raffensberger, Stephen D" <<a \
href="mailto:sraffens@produban.us" target="_blank">sraffens@produban.us</a>><br>
<b><span style="font-weight:bold">À :</span></b> "<a \
href="mailto:thin@freelists.org" target="_blank">thin@freelists.org</a>" <<a \
href="mailto:thin@freelists.org" target="_blank">thin@freelists.org</a>> <br>
<b><span style="font-weight:bold">Envoyé le :</span></b> lundi 4 juin 2012 20h24<br>
<b><span style="font-weight:bold">Objet :</span></b> [THIN] Re: deconstructing \
printing<br> </font> </div><div><div class="h5"> <br>Hi Greg,<br><br>I usually \
resolve issues like this by ripping out all the user's printers and their drivers \
and then recreating them.<br>
<br> Produban | Santander<br><br>Steve Raffensberger<br>Produban US<br><a \
href="mailto:sraffens@produban.us" \
target="_blank">sraffens@produban.us</a><br>-----Original Message-----<br>From: <a \
href="mailto:thin-bounce@freelists.org" target="_blank">thin-bounce@freelists.org</a> \
[mailto:<a href="mailto:thin-bounce@freelists.org" \
target="_blank">thin-bounce@freelists.org</a>] On Behalf Of Greg Reese<br>
Sent: Monday, June 04, 2012 2:11 PM<br>To: Thin<br>Subject:
[THIN] deconstructing printing<br><br>I am trying to tear apart the various things \
controlling client printing.<br><br>I've got a user that can't print when she \
logs into a Windows 2003<br>server running XenApp 4.5. She's fine from another \
workstation, other<br>
users are fine on her workstation, she works on her workstation with a<br>new \
profile. She prints fine when logged into other servers.<br><br>Seems like this \
should be fixable without blowing away her profile.<br><br>we uninstalled her ICA \
client, deleted the Citrix folder from Program<br>
Files, all the traces in Documents and settings, all the Citrix<br>registry keys in \
HKCU/Software and HKLM/Software<br><br>Then reinstalled the 3.1 receiver (the 3.2 \
receiver doesn't work at<br>all for us) fresh and clean.<br>
<br>Same exact results.<br><br>Citrix printing policies are the same for all servers \
involved.<br>Printer driver versions match on all servers involved.<br><br>I'm \
not above having new profile be the answer, but it seems like<br>there should be \
something to flush out to fix it in the current one<br>without the hassle of nuking \
the profile.<br><br>Greg<br>************************************************<br>
For Archives, RSS, to Unsubscribe, Subscribe or <br>set Digest or Vacation mode use \
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************************************************<br>For Archives, RSS, to \
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target="_blank">http://www.freelists.org/list/thin</a><br>
************************************************<br><br><br> </div></div></div> \
</div> </blockquote></div> </div></div></blockquote></div> \
</blockquote></div><br></div> </div></blockquote></body></html>
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