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List:       thin
Subject:    [THIN] Re: audio over RDP
From:       Berny Stapleton <berny () technology ! net ! au>
Date:       2011-04-21 14:57:37
Message-ID: BANLkTikRbSWfXT6JJzEaRi7YYmM+_GNgoQ () mail ! gmail ! com
[Download RAW message or body]

Can you run the following and send me the output:

----------------------
rem   -- This script makes a copy of system settings

rem  create the directory, with current date suffix added
FOR /F "tokens=1,2,3 delims=-,/ " %%i IN ('date /t') DO set
COPYDIR=copy_settings_%%k_%%j_%%i
FOR /F "tokens=1,2 delims=: " %%i IN ('time /t') DO set
COPYDIR=%COPYDIR%_%%i_%%j
md %COPYDIR%

sc query state= all | find "SERVICE_NAME" > %COPYDIR%\services.names.txt

rem  Get the service names to list and list them
@FOR /F "tokens=1* delims= " %%i IN (%COPYDIR%\services.names.txt) DO (call
:list_service "%%j")

rem  Skip the subroutine
goto next_step


rem  Subroutine for listing service information
:list_service
@echo ---- Service %1 ---------------------- >> %COPYDIR%\services.info.txt
@sc qc %1 >> %COPYDIR%\services.info.txt
@sc queryex %1 >> %COPYDIR%\services.info.txt
@goto :eof

:next_step


----------------------



On Thu, Apr 21, 2011 at 3:34 PM, Berny Stapleton <berny@technology.net.au>wrote:

> Do you have any group policies or group policy preferences set for services
> on this host?
>
>
> On Thu, Apr 21, 2011 at 3:24 PM, Steve Snyder <kwajalein@gmail.com> wrote:
>
>> all 3 are started.
>>
>> reinstalling DTE didn't help -  still no audio devices in device manager
>>
>>
>> On Thu, Apr 21, 2011 at 4:03 PM, Berny Stapleton <berny@technology.net.au
>> > wrote:
>>
>>> What's the status of these three services:
>>>
>>>  Windows Audio
>>>
>>> AudioEndpointBuilder
>>>
>>> Multimedia Class Scheduler
>>>
>>> ??
>>>
>>>
>>> On Thu, Apr 21, 2011 at 2:56 PM, Steve Snyder <kwajalein@gmail.com>wrote:
>>>
>>>> I see on a W2K3 box it has in device manager: audio codecs, legacy audio
>>>> drivers, legacy video capture drivers, media control devices, video codecs
>>>>
>>>> I'm reinstalling the DTE as none of my w2k8 servers have these
>>>>
>>>>
>>>> On Thu, Apr 21, 2011 at 3:47 PM, Steve Snyder <kwajalein@gmail.com>wrote:
>>>>
>>>>> yep, and when it comes to me that's not a stupid question to ask... :)
>>>>>
>>>>>
>>>>> On Thu, Apr 21, 2011 at 3:43 PM, Berny Stapleton <
>>>>> berny@technology.net.au> wrote:
>>>>>
>>>>>> Just to ask a stupid question, when your connecting in, using the
>>>>>> terminal server client, options, local resources, "configure remote audio
>>>>>> settings" and click on "settings" under remote audio playback you have it
>>>>>> set as "Play on this computer"?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Apr 21, 2011 at 2:23 PM, Steve Snyder <kwajalein@gmail.com>wrote:
>>>>>>
>>>>>>> no audio device listed in control panel\sound\playback
>>>>>>>
>>>>>>> my little research says that adding the desktop experience feature is
>>>>>>> supposed to add the AV codecs, unfortunately they're not there even though
>>>>>>> the desktop experience feature is added
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Apr 21, 2011 at 3:17 PM, Berny Stapleton <
>>>>>>> berny@technology.net.au> wrote:
>>>>>>>
>>>>>>>> Go onto the server desktop and go into control panel, do you see a
>>>>>>>> sound device?
>>>>>>>>
>>>>>>>> Run up WinAmp (www.winamp.com) and see what you get, you get more
>>>>>>>> options on what you see. Take a look at the device information if you see a
>>>>>>>> device and see if you can see details on it.
>>>>>>>>
>>>>>>>> Berny
>>>>>>>>
>>>>>>>>
>>>>>>>> On Thu, Apr 21, 2011 at 2:12 PM, Steve Snyder <kwajalein@gmail.com>wrote:
>>>>>>>>
>>>>>>>>> wmp says - WMP cannot play the file because there is a problem with
>>>>>>>>> your sound device. There might not be a sound device installed on you
>>>>>>>>> computer...
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Apr 12, 2011 at 12:24 PM, Berny Stapleton <
>>>>>>>>> berny@technology.net.au> wrote:
>>>>>>>>>
>>>>>>>>>> Run up winamp or something on the server and try both WinAPI and
>>>>>>>>>> DirectSound. Take a look at the audio device properties and see if you see
>>>>>>>>>> anything. Let me know what you find.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tue, Apr 12, 2011 at 9:40 AM, Steve Snyder <
>>>>>>>>>> kwajalein@gmail.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> w2k8 x64, TSE (no citrix), vista clients. AUdio's not working (no
>>>>>>>>>>> sound). on the server the RDP connector is set to allow audio, the windows
>>>>>>>>>>> audio service is started, volume is turned up, the client is set to bring
>>>>>>>>>>> sounds to the PC, just silence.
>>>>>>>>>>>
>>>>>>>>>>> thoughts or ideas?
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

[Attachment #3 (text/html)]

Can you run the following and send me the \
output:<br><br>----------------------<br>rem   -- This script makes a copy of system \
settings<br><br>rem  create the directory, with current date suffix added<br>FOR /F \
&quot;tokens=1,2,3 delims=-,/ &quot; %%i IN (&#39;date /t&#39;) DO set \
COPYDIR=copy_settings_%%k_%%j_%%i<br> FOR /F &quot;tokens=1,2 delims=: &quot; %%i IN \
(&#39;time /t&#39;) DO set COPYDIR=%COPYDIR%_%%i_%%j<br>md %COPYDIR%<br><br>sc query \
state= all | find &quot;SERVICE_NAME&quot; &gt; \
%COPYDIR%\services.names.txt<br><br>rem  Get the service names to list and list \
them<br> @FOR /F &quot;tokens=1* delims= &quot; %%i IN (%COPYDIR%\services.names.txt) \
DO (call :list_service &quot;%%j&quot;)<br><br>rem  Skip the subroutine<br>goto \
next_step<br><br><br>rem  Subroutine for listing service information<br> \
:list_service<br>@echo ---- Service %1 ---------------------- &gt;&gt; \
%COPYDIR%\services.info.txt<br>@sc qc %1 &gt;&gt; %COPYDIR%\services.info.txt<br>@sc \
queryex %1 &gt;&gt; %COPYDIR%\services.info.txt<br>@goto :eof<br> \
<br>:next_step<br><br><br>----------------------<br><br><br><br><div \
class="gmail_quote">On Thu, Apr 21, 2011 at 3:34 PM, Berny Stapleton <span \
dir="ltr">&lt;<a href="mailto:berny@technology.net.au">berny@technology.net.au</a>&gt;</span> \
wrote:<br> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px \
#ccc solid;padding-left:1ex;">Do you have any group policies or group policy \
preferences set for services on this host?<div><div></div><div class="h5"> \
<br><br><div class="gmail_quote">On Thu, Apr 21, 2011 at 3:24 PM, Steve Snyder <span \
dir="ltr">&lt;<a href="mailto:kwajalein@gmail.com" \
target="_blank">kwajalein@gmail.com</a>&gt;</span> wrote:<br> <blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">all 3 are started.<br><br>reinstalling DTE didn&#39;t help -  \
still no audio devices in device manager<div><div></div>

<div><br><br><div class="gmail_quote">On Thu, Apr 21, 2011 at 4:03 PM, Berny \
Stapleton <span dir="ltr">&lt;<a href="mailto:berny@technology.net.au" \
target="_blank">berny@technology.net.au</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"><span style="color:rgb(0, 0, 0)">What&#39;s the status of \
these three services:</span><br style="color:rgb(0, 0, 0)"><br style="color:rgb(0, 0, \
0)">


<span style="color:rgb(0, 0, 0)">

</span><p style="color:rgb(0, 0, 0)" class="MsoNormal">Windows Audio</p><span \
style="color:rgb(0, 0, 0)">

</span><p style="color:rgb(0, 0, 0)" class="MsoNormal">AudioEndpointBuilder</p><span \
style="color:rgb(0, 0, 0)">

</span><p style="color:rgb(0, 0, 0)" class="MsoNormal">Multimedia Class \
Scheduler</p><span style="color:rgb(0, 0, 0)">

</span><br style="color:rgb(0, 0, 0)"><span style="color:rgb(0, 0, \
0)">??</span><div><div></div><div><br><br><div class="gmail_quote">On Thu, Apr 21, \
2011 at 2:56 PM, Steve Snyder <span dir="ltr">&lt;<a \
href="mailto:kwajalein@gmail.com" target="_blank">kwajalein@gmail.com</a>&gt;</span> \
wrote:<br>



<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">I see on a W2K3 box it has in device manager: audio codecs, \
legacy audio drivers, legacy video capture drivers, media control devices, video \
codecs<br>



<br>I&#39;m reinstalling the DTE as none of my w2k8 servers have \
these<div><div></div><div><br> <br><div class="gmail_quote">On Thu, Apr 21, 2011 at \
3:47 PM, Steve Snyder <span dir="ltr">&lt;<a href="mailto:kwajalein@gmail.com" \
target="_blank">kwajalein@gmail.com</a>&gt;</span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">




yep, and when it comes to me that&#39;s not a stupid question to ask... \
:)<div><div></div><div><br><br><div class="gmail_quote">On Thu, Apr 21, 2011 at 3:43 \
PM, Berny Stapleton <span dir="ltr">&lt;<a href="mailto:berny@technology.net.au" \
target="_blank">berny@technology.net.au</a>&gt;</span> wrote:<br>





<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">Just to ask a stupid question, when your connecting in, using \
the terminal server client, options, local resources, &quot;configure remote audio \
settings&quot; and click on &quot;settings&quot; under remote audio playback you have \
it set as &quot;Play on this computer&quot;?<div>





<div></div><div><br>
<br><br><br><div class="gmail_quote">On Thu, Apr 21, 2011 at 2:23 PM, Steve Snyder \
<span dir="ltr">&lt;<a href="mailto:kwajalein@gmail.com" \
target="_blank">kwajalein@gmail.com</a>&gt;</span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">






no audio device listed in control panel\sound\playback<br><br>my little research says \
that adding the desktop experience feature is supposed to add the AV codecs, \
unfortunately they&#39;re not there even though the desktop experience feature is \
added<div>






<div></div><div><br>
<br><div class="gmail_quote">On Thu, Apr 21, 2011 at 3:17 PM, Berny Stapleton <span \
dir="ltr">&lt;<a href="mailto:berny@technology.net.au" \
target="_blank">berny@technology.net.au</a>&gt;</span> wrote:<br><blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">







Go onto the server desktop and go into control panel, do you see a sound \
device?<br><br>Run up WinAmp (<a href="http://www.winamp.com" \
target="_blank">www.winamp.com</a>) and see what you get, you get more options on \
what you see. Take a look at the device information if you see a device and see if \
you can see details on it.<br>







<font color="#888888">
<br>Berny</font><div><div></div><div><br><br><div class="gmail_quote">On Thu, Apr 21, \
2011 at 2:12 PM, Steve Snyder <span dir="ltr">&lt;<a \
href="mailto:kwajalein@gmail.com" target="_blank">kwajalein@gmail.com</a>&gt;</span> \
wrote:<br>







<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex"> wmp says - WMP cannot play the file because there is a \
problem with your sound device. There might not be a sound device installed on you \
computer...<div><div></div><div><br><br><div class="gmail_quote">On Tue, Apr 12, 2011 \
at 12:24 PM, Berny Stapleton <span dir="ltr">&lt;<a \
href="mailto:berny@technology.net.au" \
target="_blank">berny@technology.net.au</a>&gt;</span> wrote:<br>









<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">Run up winamp or something on the server and try both WinAPI \
and DirectSound. Take a look at the audio device properties and see if you see \
anything. Let me know what you find.<div>









<div></div><div><br><br><div class="gmail_quote">On Tue, Apr 12, 2011 at 9:40 AM, \
Steve Snyder <span dir="ltr">&lt;<a href="mailto:kwajalein@gmail.com" \
target="_blank">kwajalein@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex">w2k8 x64, TSE (no citrix), vista clients. AUdio&#39;s not \
working (no sound). on the server the RDP connector is set to allow audio, the \
windows audio service is started, volume is turned up, the client is set to bring \
sounds to the PC, just silence.<br>











<br>thoughts or ideas?<br>
</blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
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</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>
</div></div></blockquote></div><br>


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