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Subject: [THIN] Re: CAE alternate address
From: "Steve Greenberg" <steveg () thinclient ! net>
Date: 2008-11-24 15:49:13
Message-ID: 068e01c94e4c$352cf6b0$0201a8c0 () ad ! thinclient ! net
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Since it is Access Essentials, I agree, WI, PS and CSG are on the same box
and it would be gateway direct. However, the setup wizard should have done
that..
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85266
(602) 432-8649
www.thinclient.net
steveg@thinclient.net
_____
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf
Of Carl Stalhood
Sent: Monday, November 24, 2008 8:28 AM
To: thin@freelists.org
Subject: [THIN] Re: CAE alternate address
CAE is Access Essentials
Not sure if the Web Interface Access Management Console (AMC) extension is
installed. Run the AMC and find the external website. In the middle, click
Manage Secure Client Access and click the top option from the xpanded menu.
Make sure it is set to Gateway Direct.
On Sun, Nov 23, 2008 at 11:27 AM, Steve Greenberg <steveg@thinclient.net>
wrote:
Which product is CAE? If you are talking about CSG or CAG you don't normally
use alternative address in this case. It sounds like you are using Web
Interface with either CSG or CAG. Normally you configure WI to talk to the
gateway directly and it will proxy the outside session back to the inside,
if you are using translated addresses for the outside you would set it to
gateway translated and set up the addresses accordingly.
Probably need more details about your configuration to be helpful here.
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85266
(602) 432-8649
<http://www.thinclient.net/> www.thinclient.net
steveg@thinclient.net
_____
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf
Of Jonathan Kadoo
Sent: Sunday, November 23, 2008 9:35 AM
To: thin@freelists.org
Subject: [THIN] CAE alternate address
I hope everyone is having a great weekend. I hope someone can help me with
this. We are using CAE and when I try to log in via the link
https://mydomain.com <https://mydomain.com/> I am able to log in and see my
published apps. However when i click on any of the apps the error comes up
that says "resource unavailable". When I check the event viewer it tells me
the error below. Can anyone give me any help with this? Thanks in advance
- JK
The Citrix servers reported that the alternate address cannot be found. This
was reported from the XML Service at address "http://localhost:8001
<http://localhost:8001/> [com.citrix.xml.NFuseProtocol.RequestAddress]".
[Log ID: 619a6f8f
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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Since it is Access Essentials, I agree,
WI, PS and CSG are on the same box and it would be gateway direct. However, the
setup wizard should have done that….<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoAutoSig><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><strong><b><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'>Steve \
Greenberg</span></font></b></strong><font color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'>Thin Client \
Computing</span></font><font color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'>34522 N. <st1:place
w:st="on"><st1:City w:st="on">Scottsdale</st1:City></st1:place> Rd \
D8453</span></font><font color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><st1:place w:st="on"><st1:City w:st="on"><font size=2
color="#00006c" face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:#00006C'>Scottsdale</span></font></st1:City><font size=2 color="#00006c"
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:#00006C'>, \
<st1:State w:st="on">AZ</st1:State> <st1:PostalCode \
w:st="on">85266</st1:PostalCode></span></font></st1:place><font color=navy><span \
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><strong><b><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'>(602) \
432-8649</span></font></b></strong><font color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'><a
href="www.thinclient.net"><font color="#00006c"><span \
style='color:#00006C'>www.thinclient.net</span></font></a></span></font><font \
color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color="#00006c" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#00006C'>steveg@thinclient.net</span></font></b></strong><font
color="#00006c" face=Arial><span \
style='font-family:Arial;color:#00006C'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Carl Stalhood<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 24, 2008
8:28 AM<br>
<b><span style='font-weight:bold'>To:</span></b> thin@freelists.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [THIN] Re: CAE alternate
address</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>CAE is Access Essentials<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Not sure if the Web
Interface Access Management Console (AMC) extension is installed. Run the AMC
and find the external website. In the middle, click Manage Secure Client Access
and click the top option from the xpanded menu. Make sure it is set to Gateway
Direct.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Sun, Nov 23, 2008 at 11:27 AM, Steve Greenberg <<a
href="mailto:steveg@thinclient.net">steveg@thinclient.net</a>> \
wrote:<o:p></o:p></span></font></p>
<div vlink=blue link=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Which product is CAE? If you are talking about CSG or CAG you
don't normally use alternative address in this case. It sounds like you are
using Web Interface with either CSG or CAG. Normally you configure WI to talk
to the gateway directly and it will proxy the outside session back to the
inside, if you are using translated addresses for the outside you would set it
to gateway translated and set up the addresses \
accordingly.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Probably need more details about your configuration to be
helpful here…</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><strong><b><font size=3 color="#00006c" face="Times New Roman"><span
style='font-size:12.0pt;color:#00006C'>Steve \
Greenberg</span></font></b></strong><o:p></o:p></p>
<p><font size=2 color="#00006c" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#00006C'>Thin Client Computing</span></font><o:p></o:p></p>
<p><font size=2 color="#00006c" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#00006C'>34522 N. <st1:City w:st="on"><st1:place \
w:st="on">Scottsdale</st1:place></st1:City> Rd D8453</span></font><o:p></o:p></p>
<p><st1:place w:st="on"><st1:City w:st="on"><font size=2 color="#00006c"
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:#00006C'>Scottsdale</span></font></st1:City><font
size=2 color="#00006c" face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:#00006C'>, <st1:State w:st="on">AZ</st1:State> <st1:PostalCode
w:st="on">85266</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p><strong><b><font size=3 color="#00006c" face="Times New Roman"><span
style='font-size:12.0pt;color:#00006C'>(602) \
432-8649</span></font></b></strong><o:p></o:p></p>
<p><font size=2 color="#00006c" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#00006C'><a href="http://www.thinclient.net/"
target="_blank"><font color="#00006c"><span \
style='color:#00006C'>www.thinclient.net</span></font></a></span></font><o:p></o:p></p>
<p><strong><b><font size=3 color="#00006c" face="Times New Roman"><span
style='font-size:12.0pt;color:#00006C'><a href="mailto:steveg@thinclient.net"
target="_blank">steveg@thinclient.net</a></span></font></b></strong><o:p></o:p></p>
</div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:thin-bounce@freelists.org" target="_blank">thin-bounce@freelists.org</a>
[mailto:<a href="mailto:thin-bounce@freelists.org" \
target="_blank">thin-bounce@freelists.org</a>] <b><span style='font-weight:bold'>On \
Behalf Of </span></b>Jonathan Kadoo<br> <b><span \
style='font-weight:bold'>Sent:</span></b> Sunday, November 23, 2008 9:35 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:thin@freelists.org" target="_blank">thin@freelists.org</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [THIN] CAE alternate
address</span></font><o:p></o:p></p>
</div>
<div>
<p><font size=3 face="Times New Roman"><span \
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>I hope
everyone is having a great weekend. I hope someone can help me with
this. We are using CAE and when I try to log in via the link <a
href="https://mydomain.com/" target="_blank">https://mydomain.com</a> I am able
to log in and see my published apps. However when i click on any of the
apps the error comes up that says "resource unavailable". When
I check the event viewer it tells me the error below. Can anyone give me
any help with this? Thanks in advance - JK<o:p></o:p></span></font></p>
</div>
<div>
<p><font size=1 face="Times New Roman"><span style='font-size:7.5pt'>The Citrix
servers reported that the alternate address cannot be found. This was reported
from the XML Service at address "<a href="http://localhost:8001/"
target="_blank">http://localhost:8001</a>
[com.citrix.xml.NFuseProtocol.RequestAddress]". [Log ID: \
619a6f8f</span></font><o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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