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List:       tails-support
Subject:    Re: [Tails-support] "Failed to load COM32 file menu.32 boot: "
From:       u <u () 451f ! org>
Date:       2017-05-25 19:05:00
Message-ID: 2fe8caba-d062-e77c-1fce-fe4d1150cf25 () 451f ! org
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Hi,

Tommy G:
> When I try to boot from my Tails USB, I get this error "Failed to
> load COM32 file menu.32 boot:    ". I have only just downloaded and
> installed my live USB with Tails 2.12 and get this error. This is the
> first time I am using Tails and don't know what to do. I used
> UNetbootin to create my live USB with Tails so I don't know if that
> has anything to do with it. I also used BitTorrent to download the
> file to my USB.

This seems to be a common problem when creating sticks using Unetbootin.
Please follow our installation instructions and use the Universal USB
Installer instead: https://tails.boum.org/install/win/usb/

Cheers!
u.
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