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List:       suse-oracle
Subject:    Re: [suse-oracle] Looking for SLES8 Service Pack 4
From:       "Alexei_Roudnev" <Alexei_Roudnev () exigengroup ! com>
Date:       2005-04-12 19:19:56
Message-ID: 018c01c53f94$9c7e26b0$2c7f300a () sjc ! exigengroup ! com
[Download RAW message or body]

I just want anyone in Novell, at least, to see it (bad WEB search) as a
serious problem. Many people comes and try Redhat, Suse, other systems
before selecting one, and if they can not find information, they never come
again.

It is not a big technical problem. But I hate seen, as a good product can
not be found just because of someone never adjusted web pages to web search,
and never mad sure that if I seach fro

 Enterprise Linux Server

or

  Oracle on SuSe

I will see information, including service pack and hardware requirements, on
the very first pages.

(It is all off topic here, of cource.)


----- Original Message ----- 
From: "Arun Singh" <Arun.Singh@novell.com>
To: <bradf4d@davidbradford.com>
Cc: <suse-oracle@suse.com>
Sent: Tuesday, April 12, 2005 12:00 PM
Subject: RE: [suse-oracle] Looking for SLES8 Service Pack 4


Agian, I don't want to comment on web site design as Alexei already did. You
have to select first  NA, then select city to display information. Great
design :-(

Here is Provo number : (801) 861-7000
e-mail : crc@novell.com


>>> "David Bradford" <bradf4d@davidbradford.com> 4/12/2005 11:47 AM >>>
I Arun,

There are no offices in the US according to this website.

David


-----Original Message-----
From: Arun Singh [mailto:Arun.Singh@novell.com]
Sent: Tuesday, April 12, 2005 11:45 AM
To: bradf4d@davidbradford.com
Cc: suse-oracle@suse.com
Subject: RE: [suse-oracle] Looking for SLES8 Service Pack 4

Hi David,

http://www.novell.com/company/contact.html : e-mail, phone, chat - several
options.

-Arun

>>> "David Bradford" <bradf4d@davidbradford.com> 4/12/2005 11:11 AM >>>
Hi All,

I have been looking everywhere for a phone number so that I could purchase a
maintenance agreement and get a password to download Service Pack 4. I can
log onto the maintenance web site but I get no links to patches or Service
Packs. I think my maintenance agreement has expired.

Any help would be greatly appreciated.

Thanks,

David



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