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List:       spamassassin-devel
Subject:    [Bug 7351] New: Unclear to to get removed from razor2 DB
From:       bugzilla-daemon () bugzilla ! spamassassin ! org
Date:       2016-09-27 1:41:33
Message-ID: bug-7351-26 () https ! bz ! apache ! org/SpamAssassin/
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https://bz.apache.org/SpamAssassin/show_bug.cgi?id=7351

            Bug ID: 7351
           Summary: Unclear to to get removed from razor2 DB
           Product: Spamassassin
           Version: unspecified
          Hardware: PC
                OS: Mac OS X
            Status: NEW
          Severity: normal
          Priority: P2
         Component: Documentation
          Assignee: dev@spamassassin.apache.org
          Reporter: tfreeman@identityfraud.com

Hi,

Emails that contain links to our domain are triggering the Razor2 DB. I can't
seem to find any information anywhere on how to get us removed from the Razor2
DB. The best bet I have been able to find is paying hundreds of dollars to
ReturnPath for domain certification. This seems like extortion, which I find
unseemly in an open source apache project.

We don't send bulk emails, we only send transactional emails. When our password
reset emails are being blocked, there is obviously something wrong with the way
that the Razor2 DB is working.

See:
http://www.mail-tester.com/web-BpdtMj
vs the nearly identical, but with our old domain:
http://www.mail-tester.com/web-VFbHyY

I understand that spam filtering is hard, but using a opaque, undocumented
blacklisting DB like Razor2 that is associated with a commercial entity seems
extremely unfair to small business with limited IT budgets that do their best
to follow email best practices.

Thanks,
Tyler

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