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List: sogo-users
Subject: Re: [SOGo] SOGo: INBOX blank page
From: "ivan.yagodin" (ivan.yagodin () exo-it ! com) <users () sogo ! nu>
Date: 2017-10-02 16:18:27
Message-ID: 2244-59d26700-3-4a8ebb80 () 11612635
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The user removed last 100 mails and it works again. We can close the ticket for now, \
as I can't reproduce the error. Thanks for your support.
On Monday, September 25, 2017 18:23 CEST, "Francis Lachapelle" \
(flachapelle@inverse.ca) <users@sogo.nu> wrote: Hi Ivan
> On Sep 23, 2017, at 1:45 PM, ivan.yagodin (ivan.yagodin@exo-it.com) <users@sogo.nu> \
> wrote:
> I need your help, as I have an issue with SOGo. it seems that it's a bug.
>
> We use SOGo more than a year, all worked perfect. Now I got a blank page when log \
> in web mail. I tried many-many variants and found that if I remove last mails using \
> linux cli (about 100, last 10 days) then web mail works. (to check that the problem \
> is in these last mails, I copied these 100 mails to another user and he got a blank \
> page too).
> I need to say that both web and outlook versions work perfect for the rest users.
>
> I checked the logs of sogo, apache, dovecot, slapd services and didn't catch any \
> errors that could help to find the problem.
> Any ideas what could it be? And how to check and solve it?
Any JavaScript error in your browser's console?
Francis
--
users@sogo.nu
https://inverse.ca/sogo/lists
--
users@sogo.nu
https://inverse.ca/sogo/lists
[Attachment #3 (text/html)]
<html>The user removed last 100 mails and it works again. We can close the ticket for \
now, as I can't reproduce the error.<br />Thanks for your support.<br /><br />On \
Monday, September 25, 2017 18:23 CEST, "Francis Lachapelle" (flachapelle@inverse.ca) \
<users@sogo.nu> wrote:<br /> <blockquote type="cite" \
cite="E661A65B-33ED-439F-B2AA-DD5E982B0FC3@inverse.ca">Hi Ivan<br /><br />> On Sep \
23, 2017, at 1:45 PM, ivan.yagodin (ivan.yagodin@exo-it.com) <users@sogo.nu> \
wrote:<br />><br />> I need your help, as I have an issue with SOGo. it seems \
that it's a bug.<br />><br />> We use SOGo more than a year, all worked \
perfect. Now I got a blank page when log in web mail. I tried many-many variants and \
found that if I remove last mails using linux cli (about 100, last 10 days) then web \
mail works. (to check that the problem is in these last mails, I copied these 100 \
mails to another user and he got a blank page too).<br />><br />> I need to say \
that both web and outlook versions work perfect for the rest users.<br />><br \
/>> I checked the logs of sogo, apache, dovecot, slapd services and didn't catch \
any errors that could help to find the problem.<br />><br />> Any ideas what \
could it be? And how to check and solve it?<br /><br />Any JavaScript error in your \
browser's console?<br /><br /><br />Francis<br />--<br />users@sogo.nu<br \
/>https://inverse.ca/sogo/lists</blockquote><br /><br /><br /> </html> <div \
style="background: transparent; border: none; clear: both; display: block; float: \
none; position: static">-- \
<br/>users@sogo.nu<br/>https://inverse.ca/sogo/lists</div></body>
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