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List: smartmontools-support
Subject: Re: [smartmontools-support] Maxtor STM3500320AS / ECC / firmware
From: Javier <japi76 () gmail ! com>
Date: 2009-06-29 0:56:55
Message-ID: dfedeb800906281756p277aa094qd9822a4b2aed0842 () mail ! gmail ! com
[Download RAW message or body]
[Attachment #2 (multipart/alternative)]
Here's the follow-up:
Seems like my disk is dying, as the reallocated sectors increase and the
errors logged (see attached file)
The disk has 4 months of light usage, should still be covered by warranty.
Should I RMA it ?
Is it me, or hard disk quality has been lowered with the increasing capacity
size?
A workmate has seen die 2 SAMSUNG hard disks in one week of purchase, both
500gb in size
At work I've seen die a lot of WD5001ABYS and WD5002ABYS, both models
supossed to be enterprise-level quality, but again failing in the 6-12
months range.
I'm the only one suffering this?
Thanks.
Javier
On Mon, Feb 23, 2009 at 10:50 PM, Javier <japi76@gmail.com> wrote:
> No, I didn't removed it to upgrade, just booted the CD and ran the fw
> update.
>
> I will keep monitoring the drive to see how it evolves.
>
> Thanks for your comments
>
> On Mon, Feb 23, 2009 at 9:30 PM, svx39472 <svx39472@hush.com> wrote:
>
>> -----BEGIN PGP SIGNED MESSAGE-----
>> I would worry more about Spin_Retry_Count which changed from 0 to 1
>> after MX1A. If you removed drive for performing the update it could
>> be related to a poorly connected cable or some power-supply issue.
>>
>> Cheers.
>>
>
>
[Attachment #5 (text/html)]
<div>Here's the follow-up:<br></div><div></div><div>Seems like my disk is dying, \
as the reallocated sectors increase and the errors logged (see attached \
file)</div><div>The disk has 4 months of light usage, should still be covered by \
warranty. Should I RMA it ?</div> <div></div><div>Is it me, or hard disk quality has \
been lowered with the increasing capacity size?</div><div>A workmate has seen die 2 \
SAMSUNG hard disks in one week of purchase, both 500gb in size</div><div>At work \
I've seen die a lot of WD5001ABYS and WD5002ABYS, both models supossed to be \
enterprise-level quality, but again failing in the 6-12 months range.</div> \
<div></div><div>I'm the only one suffering \
this?</div><div></div><div>Thanks.</div><div>Javier</div><div></div><br><div \
class="gmail_quote">On Mon, Feb 23, 2009 at 10:50 PM, Javier <span dir="ltr"><<a \
href="mailto:japi76@gmail.com">japi76@gmail.com</a>></span> wrote:<br> <blockquote \
class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc \
solid;padding-left:1ex;"><p>No, I didn't removed it to upgrade, just booted the \
CD and ran the fw update.</p><p>I will keep monitoring the drive to see how it \
evolves.</p> <p>Thanks for your comments<br></p><br><div class="gmail_quote">On Mon, \
Feb 23, 2009 at 9:30 PM, svx39472 <span dir="ltr"><<a \
href="mailto:svx39472@hush.com" target="_blank">svx39472@hush.com</a>></span> \
wrote:<br> <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px \
#ccc solid;padding-left:1ex">-----BEGIN PGP SIGNED MESSAGE-----<div class="im"><br> I \
would worry more about Spin_Retry_Count which changed from 0 to 1<br> after MX1A. If \
you removed drive for performing the update it could<br> be related to a poorly \
connected cable or some power-supply issue.<br> <br>
Cheers.<br>
</div></blockquote></div><br>
</blockquote></div><br>
--0016367f9e54a4ecc0046d722a8c--
["smart.txt" (text/plain)]
smartctl version 5.38 [i686-pc-linux-gnu] Copyright (C) 2002-8 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Device Model: MAXTOR STM3500320AS
Serial Number:
Firmware Version: MX1A
User Capacity: 500,107,862,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Sun Jun 28 21:51:18 2009 ART
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 642) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 118) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED \
WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000f 117 099 006 Pre-fail \
Always - 137169753 3 Spin_Up_Time 0x0003 095 094 000 \
Pre-fail Always - 0 4 Start_Stop_Count 0x0032 100 100 020 \
Old_age Always - 221 5 Reallocated_Sector_Ct 0x0033 096 096 \
036 Pre-fail Always - 84 7 Seek_Error_Rate 0x000f 072 \
060 030 Pre-fail Always - 19491264 9 Power_On_Hours \
0x0032 098 098 000 Old_age Always - 2417 10 Spin_Retry_Count \
0x0013 100 100 097 Pre-fail Always - 2 12 Power_Cycle_Count \
0x0032 100 100 020 Old_age Always - 220 184 Unknown_Attribute \
0x0032 100 100 099 Old_age Always - 0 187 Reported_Uncorrect \
0x0032 086 086 000 Old_age Always - 14 188 Unknown_Attribute \
0x0032 100 094 000 Old_age Always - 754 189 High_Fly_Writes \
0x003a 100 100 000 Old_age Always - 0 190 \
Airflow_Temperature_Cel 0x0022 066 053 045 Old_age Always - 34 \
(Lifetime Min/Max 31/36) 194 Temperature_Celsius 0x0022 034 047 000 \
Old_age Always - 34 (0 10 0 0) 195 Hardware_ECC_Recovered 0x001a 051 \
024 000 Old_age Always - 137169753 197 Current_Pending_Sector \
0x0012 100 100 000 Old_age Always - 0 198 \
Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0 \
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - \
1
SMART Error Log Version: 1
ATA Error Count: 14 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 14 occurred at disk power-on lifetime: 2410 hours (100 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 aa e0 1b 00 Error: UNC at LBA = 0x001be0aa = 1826986
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 d8 00 57 e0 1b e0 00 00:00:27.989 READ DMA EXT
25 d8 68 ef 74 1b e0 00 00:00:27.984 READ DMA EXT
25 d8 00 ef 73 1b e0 00 00:00:27.974 READ DMA EXT
25 d8 21 c7 5c 18 e0 00 00:00:27.972 READ DMA EXT
25 d8 00 c7 5b 18 e0 00 00:00:27.966 READ DMA EXT
Error 13 occurred at disk power-on lifetime: 2410 hours (100 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 aa e0 1b 00 Error: UNC at LBA = 0x001be0aa = 1826986
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 08 a7 e0 1b e0 00 04:19:17.516 READ DMA EXT
25 00 08 9f e0 1b e0 00 04:19:17.420 READ DMA EXT
35 00 08 cf 70 60 e0 00 04:19:17.419 WRITE DMA EXT
25 00 08 97 e0 1b e0 00 04:19:17.346 READ DMA EXT
35 00 08 7f 54 60 e0 00 04:19:17.343 WRITE DMA EXT
Error 12 occurred at disk power-on lifetime: 2410 hours (100 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 aa e0 1b 00 Error: UNC at LBA = 0x001be0aa = 1826986
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 00 5f e0 1b e0 00 04:19:13.351 READ DMA EXT
25 00 00 77 76 1b e0 00 04:19:13.349 READ DMA EXT
25 00 00 77 75 1b e0 00 04:19:13.343 READ DMA EXT
35 00 08 57 db 13 e0 00 04:19:13.342 WRITE DMA EXT
35 00 08 9f 85 05 e0 00 04:19:13.341 WRITE DMA EXT
Error 11 occurred at disk power-on lifetime: 2410 hours (100 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 aa e0 1b 00 Error: UNC at LBA = 0x001be0aa = 1826986
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 38 a7 e0 1b e0 00 04:19:10.078 READ DMA EXT
35 00 08 67 e9 10 e0 00 04:19:10.078 WRITE DMA EXT
25 00 01 00 00 00 e0 00 04:19:10.077 READ DMA EXT
35 00 30 c7 ce 27 e9 00 04:19:10.077 WRITE DMA EXT
35 00 10 df 19 60 e0 00 04:19:10.076 WRITE DMA EXT
Error 10 occurred at disk power-on lifetime: 2410 hours (100 days + 10 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 aa e0 1b 00 Error: UNC at LBA = 0x001be0aa = 1826986
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
25 00 40 9f e0 1b e0 00 04:19:07.104 READ DMA EXT
25 00 01 00 00 00 e0 00 04:19:07.104 READ DMA EXT
35 00 10 af ce 27 e9 00 04:19:07.104 WRITE DMA EXT
35 00 08 87 16 60 e0 00 04:19:07.103 WRITE DMA EXT
35 00 08 37 00 5e e0 00 04:19:07.103 WRITE DMA EXT
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) \
LBA_of_first_error # 1 Short offline Interrupted (host reset) 00% \
2406 - # 2 Short offline Completed without error 00% 2392 \
- # 3 Extended offline Completed without error 00% 2378 -
# 4 Short offline Aborted by host 90% 2376 -
# 5 Short offline Completed without error 00% 2362 -
# 6 Short offline Completed without error 00% 2346 -
# 7 Short offline Completed without error 00% 2330 -
# 8 Short offline Completed without error 00% 2312 -
# 9 Short offline Completed without error 00% 2298 -
#10 Short offline Completed without error 00% 2282 -
#11 Extended offline Completed without error 00% 2268 -
#12 Short offline Aborted by host 90% 2266 -
#13 Short offline Completed without error 00% 2249 -
#14 Short offline Completed without error 00% 2226 -
#15 Short offline Completed without error 00% 2210 -
#16 Short offline Completed without error 00% 2200 -
#17 Short offline Completed without error 00% 2183 -
#18 Short offline Completed without error 00% 2167 -
#19 Extended offline Completed without error 00% 2152 -
#20 Short offline Aborted by host 90% 2151 -
#21 Short offline Completed without error 00% 2135 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
------------------------------------------------------------------------------
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