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List: smartmontools-support
Subject: [smartmontools-support] Selftests complete without errors,
From: re2823 () Safe-mail ! net
Date: 2006-06-25 15:00:12
Message-ID: N1-KHq4cbayr8 () Safe-mail ! net
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Hi,
The 2.5 inch Travelstar drive in my IBM Thinkpad started making
repetetive clunking noises yesterday, and at the same time, the
following appeared in the syslog:
Jun 24 19:11:12 t21eh kernel: [17184187.648000] hda: dma_timer_expiry: dma status == 0x20
Jun 24 19:11:12 t21eh kernel: [17184187.648000] hda: DMA timeout retry
Jun 24 19:11:12 t21eh kernel: [17184187.648000] hda: timeout waiting for DMA
Jun 24 19:11:12 t21eh kernel: [17184192.652000] hda: status timeout: status=0xd0 { Busy }
Jun 24 19:11:12 t21eh kernel: [17184192.652000] ide: failed opcode was: unknown
Jun 24 19:11:12 t21eh kernel: [17184192.652000] hda: drive not ready for command
Jun 24 19:11:12 t21eh kernel: [17184192.652000] rt2500MlmeEnqueue full, msg dropped and may corrupt MLME
Jun 24 19:11:13 t21eh kernel: [17184193.516000] ide0: reset: success
Jun 24 19:12:32 t21eh kernel: [17184272.452000] hda: dma_timer_expiry: dma status == 0x21
I've tried a few short tests and one long selftest using smartctl,
and they have all completed without error, however I've noticed
that according to the output, the "ATA error count" is 24539,
which seems very high to me.
Is is possible that either a kernel bug or driver/dma bug could
push the error count up so high (while, in fact, the drive is
still OK)? I ask because the simultaneous rt2500 entry in the
syslog is for a wireless card with known driver problems.
I've read some of Bruce's past posts about how SMART only catches
2/3 (two thirds) of hard drive failures - could this be somewhere
in the other third?
Here's the full output in case it helps:
smartctl version 5.34 [i686-pc-linux-gnu] Copyright (C) 2002-5 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Model Family: IBM Travelstar 48GH, 30GN, and 15GN family
Device Model: IC25N020ATDA04-0
Serial Number: 63A63339885
Firmware Version: DA3OA76A
User Capacity: 20,003,880,960 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 5
ATA Standard is: ATA/ATAPI-5 T13 1321D revision 3
Local Time is: Sun Jun 25 10:02:41 2006 BST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 645) seconds.
Offline data collection
capabilities: (0x1b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
No Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
No General Purpose Logging support.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 27) minutes.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0
3 Spin_Up_Time 0x0007 129 129 033 Pre-fail Always - 1
4 Start_Stop_Count 0x0012 099 099 000 Old_age Always - 1798
5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 0
7 Seek_Error_Rate 0x000b 098 098 067 Pre-fail Always - 2
8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0
9 Power_On_Hours 0x0012 075 075 000 Old_age Always - 11225
10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 099 099 000 Old_age Always - 1734
191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 93
193 Load_Cycle_Count 0x0012 049 049 000 Old_age Always - 517058
194 Temperature_Celsius 0x0002 122 122 000 Old_age Always - 45 (Lifetime Min/Max 16/69)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 3
197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 24539 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 24539 occurred at disk power-on lifetime: 11215 hours (467 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
01 51 01 15 e0 fe af
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
fe a2 01 15 e0 fe ef 02 00:29:41.000 [VENDOR SPECIFIC]
fe a2 01 14 e0 fe ef 02 00:29:41.000 [VENDOR SPECIFIC]
fe a2 01 13 e0 fe ef 02 00:29:41.000 [VENDOR SPECIFIC]
fe a2 01 12 e0 fe ef 02 00:29:40.900 [VENDOR SPECIFIC]
fe a2 01 11 e0 fe ef 02 00:29:40.900 [VENDOR SPECIFIC]
Error 24538 occurred at disk power-on lifetime: 11215 hours (467 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
01 51 01 15 e0 fe af
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
fe a2 01 15 e0 fe ef 02 00:03:03.000 [VENDOR SPECIFIC]
fe a2 01 14 e0 fe ef 02 00:03:03.000 [VENDOR SPECIFIC]
fe a2 01 13 e0 fe ef 02 00:03:03.000 [VENDOR SPECIFIC]
fe a2 01 12 e0 fe ef 02 00:03:03.000 [VENDOR SPECIFIC]
fe a2 01 11 e0 fe ef 02 00:03:03.000 [VENDOR SPECIFIC]
Error 24537 occurred at disk power-on lifetime: 11215 hours (467 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
01 51 01 15 e0 fe af
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
fe a2 01 15 e0 fe ef 02 01:14:38.200 [VENDOR SPECIFIC]
fe a2 01 14 e0 fe ef 02 01:14:38.200 [VENDOR SPECIFIC]
fe a2 01 13 e0 fe ef 02 01:14:38.200 [VENDOR SPECIFIC]
fe a2 01 12 e0 fe ef 02 01:14:38.200 [VENDOR SPECIFIC]
fe a2 01 11 e0 fe ef 02 01:14:38.200 [VENDOR SPECIFIC]
Error 24536 occurred at disk power-on lifetime: 11215 hours (467 days + 7 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
01 51 01 15 e0 fe af
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
fe a2 01 15 e0 fe ef 02 01:13:03.900 [VENDOR SPECIFIC]
fe a2 01 14 e0 fe ef 02 01:13:03.900 [VENDOR SPECIFIC]
fe a2 01 13 e0 fe ef 02 01:13:03.900 [VENDOR SPECIFIC]
fe a2 01 12 e0 fe ef 02 01:13:03.900 [VENDOR SPECIFIC]
fe a2 01 11 e0 fe ef 02 01:13:03.900 [VENDOR SPECIFIC]
Error 24535 occurred at disk power-on lifetime: 7928 hours (330 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 01 70 86 ac e2 Error: IDNF at LBA = 0x02ac8670 = 44861040
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
20 03 01 70 86 ac e2 00 00:00:15.400 READ SECTOR(S)
20 03 01 f0 d4 eb e3 00 00:00:15.400 READ SECTOR(S)
20 03 01 70 23 2b e5 00 00:00:15.300 READ SECTOR(S)
20 03 01 f0 71 6a e6 00 00:00:15.300 READ SECTOR(S)
20 03 01 70 c0 a9 e7 00 00:00:15.200 READ SECTOR(S)
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 11223 -
# 2 Short offline Completed without error 00% 11223 -
# 3 Short offline Completed without error 00% 11215 -
# 4 Short offline Completed without error 00% 11214 -
# 5 Short offline Completed without error 00% 11214 -
Device does not support Selective Self Tests/Logging
Thank you for any help you can offer,
Jaime :-)
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